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Careers

We're entering into an exciting time here at Intact Public Entities. If you're ready to make a difference, we want to hear from you!

Do you know someone that would be a great fit for our team? We invite you to share our job opportunities on your LinkedIn page.

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We are proud of our past, and excited about the future!

Since the opening of our doors in 1927, Intact Public Entities has established itself as a leader in providing specialized insurance programs including risk management and claims services across Canada. We have proven industry knowledge gained through over nine decades of partnering with insurance companies and independent brokers, giving us the ability to effectively manage the necessary risk and advisory and claims services for both standard and complex issues.

Our Purpose, Our Promise

Our people are our biggest strength. They are at the heart of what we do best:  helping people, businesses and society prosper in good times, and be resilient in bad times.

Inspiring Teams

Our team members help bring our purpose to life by living our values, doing their best work, being open to change and investing in themselves. 

Financial Rewards

Here, it’s people who make the difference. And one of those people could be you. In return, we’ll offer you support, opportunities, performance-led financial rewards and a flexible workplace where you can: shape the future, win as a team, and grow with us. 

What we offer

At Intact Public Entities, we believe our employees make the difference. That's why we provide a professional, motivating, team environment where contributions are valued. This belief, supported by an entrepreneurial culture, has helped build a company with a strong history and an exciting future.

  1. A professional and motivating team environment where contributions are valued.
  2. An entrepreneurial culture that has helped build a company with a strong history and exciting future.
  3. We offer great benefits, professional development support and competitive pay with incentives.
  4. Other great perks including, a recognition program, recognition of service milestones, work-life balance and much more!
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Why choose Intact Public Entities

Our strength comes from our team. People dedicated to building relationships that last. If you’re energetic, client focused, and looking to bring your skills to one of the most trusted names in the Canadian insurance industry, we’d like to hear from you.

Our value of Respect is founded on seeing diversity as a strength, being inclusive and fostering collaboration. We value diversity and strive to create an inclusive workplace where all individuals feel valued, respected and heard. 

Join Intact Public Entities

We're adapting in response to COVID-19 and will follow a virtual recruitment approach. All interactions will be via email, phone or video to ensure the safety of our employees and candidates. We want to make sure that we continue to offer a great candidate experience virtually.

We are an Equal Opportunity Employer. Employee candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed (religion), sex, sexual orientation, handicaps (physical or mental), age, marital status, family status, or the receipt of public assistance or record of offences.

If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

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Opportunity

The successful candidate will be responsible for Public Entity sales and service within Ottawa / Eastern Ontario area. They will service a defined territory of various complex risks including Municipal, CAS (Children's Aid Society) and Not for Profit accounts. This individual will plan sales and business development activities with clients, prospects, insurance brokers and other industry professionals. This position requires a motivated individual who works well on their own as well as in a team environment. You will be responsible to manage a portfolio which includes a variety of industry specific policies, claims and risk management challenges. They will attend and actively participate in industry meetings, seminars and conferences.

Willingness and ability to travel is essential in this position. This position requires principle residence to be in the Ottawa/ Eastern Ontario area with ability to work from a home office.   

What you bring to the table
  • Minimum 3- 5 years related experience required.
  • RIBO license or ability to obtain.
  • CIP designation (or working towards designation) would be an asset.
  • Canadian Risk Management (CRM) designation.
  • Excellent communication skills, both oral and written.
  • Excellent presentation skills.
  • Strong analytical and judgment skills required.
  • Highly organized to manage workflow efficiently.
  • Previous experience with Municipalities and Non - Profit classes of business would be an asset.
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Opportunity
  • You will lead an experienced team of claims professionals at Intact Public Entities.
  • This team is responsible for the management of complex liability, property, E&O, and other municipal and public entity claims.
  • Your claims experience and strive for excellence will help you successfully manage the day-to-day operations of your team.
  • Your passion for coaching, development, and engagement will help strengthen team connections, keep everyone motivated to deliver second-to-none experiences for our customers, and inspire people to go above and beyond in everything they do.
  • Manage the day-to-day operation of your team to achieve essential business goals and meet customer service expectations.
  • Act as claims authority within areas of expertise and provide direction on such issues as file handling, policy interpretation, legal and technical issues, or concerning large losses. Settle large or complex claims with your own authority or escalate issues, as necessary.
  • Continually assess and improve workflows to ensure efficiency. This includes responding to and partnering with internal and external contacts regarding issues affecting them and ensuring smooth relationships between the group and other stakeholders.
  • Work closely with your Director to develop strategies and long-term and short-term plans to facilitate ongoing work, process improvement, customer relations, and other functions
  • Monitor financial performance and productivity and report observations, progress, and recommendations to key stakeholders.
  • Provide your expertise on claims matters including liability determination, policy interpretation, strategies, and settlement negotiation.
  • Provide effective leadership, coaching and mentoring, performance management, continuous learning, and career development for claims professionals.
  • Maintaining a virtual and physical touchpoint with your leaders and teams.
  • Provide superior customer service by building and maintaining excellent business relationships with our key stakeholders including our Insureds, Insurers, Brokers, Marketing and Underwriting colleagues;
  • Adhere to all internal Claims Best Practices.
What you bring to the table
  • College or University degree (preferred)
  • 10 + years of related experience with a strong emphasis on liability and property handling as well as insurance litigation;
  • CIP or equivalent designation;
  • Exceptional understanding of insurance coverage issues;
  • Proven exceptional communication and time management/organizational skills;
  • Self-motivated and goal-oriented, capable of working in a fast-paced and changing environment;
  • Demonstrates a passion for customer service with strong written and verbal communication skills;
  • A minimum of 2 years in a Management role with experience in coaching and mentoring people.
  • Excellent customer, communication, and interpersonal skills – you can relate to anyone!
  • Positive attitude while adapting to changing priorities and taking ownership of work.
  • Experience handling municipal claims an asset;
  • Adept at working in a paperless environment.
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Opportunity
  • Responsible for the leadership and oversight of the core business applications.
  • Develop and maintain an enterprise-wide strategy for all applications ensuring that relevant systems are optimized and achieve organizational requirements.
  • Direct the information and data integrity of the organization and for all information technology functions.
  • Provide consultation to enterprise-wide senior management, department heads and staff on system changes and developments.
  • Lead the information security and risk functions, including cybersecurity threats and solutions.
  • Provide direction and leadership for architecture, data architecture, data management activities and data governance for the organization.
  • Oversee the implementation and alignment of new software packages, updates to existing packages, and determines effects on existing hardware/software. Plan implementation strategy and timelines and coordinate related activities affecting the implementation.
  • Participate in the development of the annual operating and capital IT budgets for IT purchasing, staffing and technology operations.
  • Oversee strategic and long-term functioning of department activities and bring organization-wide strategic issues, recommendations and solutions to the table.
  • Contribute to a great work environment by providing exemplary leadership and by mentoring our emerging leaders and managers.
  • Manage a large portfolio of projects in a variety of technologies.
  • Ensures alignment of IT strategy with business strategy by working closely with the enterprise’s business planning leaders.
  • Lead analysis of technology industry and market trends to determine their potential impact on the organization.
  • Model the organizational values to customers, clients, staff and other stakeholders.
What you bring to the table
  • Post-secondary degree or any combination of equivalent education and experience.
  • At least 15 years of experience in IT with a minimum of 10 years of experience leading and managing teams.
  • Demonstrated project management abilities and leading teams through transformative change.
  • Strong skills in critical thinking, decision-making, problem solving, and attention to detail.
  • Proven success in budget management of large projects/portfolios and people/team resources.
  • Can balance the long-term ("big picture") and short-term implications of individual decisions.
  • Can rapidly comprehend the functions and capabilities of new technologies.
  • Effective at driving short-term actions that are consistent with long-term goals.
  • Exposure to multiple, diverse technologies and processing environments.
  • Exceptional interpersonal skills, including teamwork, facilitation, and negotiation.
  • Ability to communicate advanced technical concepts to non-technical audiences across the organization.
  • Ability to work and manage in a fast-paced, changing environment.
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Opportunity

The successful candidate will manage and coordinate staff, activities, and resources that focus on the acquisition, data quality, performance, and maintenance of the Intact Public Entities Data Warehouse. They will make the architectural decisions regarding data within Intact Public Entities. They will be responsible for the ongoing projects as well as the data needs of the organization including the maintenance of the Corporate Data Model.  They must be able to discuss business information needs with both business and technical staff.  

Job Responsibilities:

  • Develop an outstanding and engaged software development team, from recruiting talent to implementing initiatives fostering engagement and resource development.
  • Implement and continuously improve our tools and processes to increase the teams’ autonomy and efficiency, provide the necessary training and coaching.
  • Manage projects with an understanding of the organization’s strategies, priorities, and constraints.
  • Work closely with the Product Owner to define the scope and overall objectives of the project, as well as the product increments, while providing leadership and vision.
  • Ensure that the solution will meet the client’s expectations, Intact standards in terms of security and governance, that the impacts and infrastructure requirements will be well-identified and that the solutions will be optimized.
  • Provide data architecture guidance for all aspects of data within Intact Public Entities.
  • Ensure robust data quality and integrity process is maintained and enhanced through continual improvement.
  • Develop and manage the integrated plan, budget, resources plan, and dependencies.
  • Coordinate activities/dependencies with the different project teams.
  • Ensure proactive and effective communication at all levels and mobilize the teams.
  • Produce and communicate project KPIs, manage risks and propose mitigation measures.
  • Anticipate problems and difficult situations and take action to resolve them.
What you bring to the table
  • A team player, fostering collaboration and creativity in an open and honest environment.
  • Passionate about talent development and innovative projects.
  • A visionary with a curious mind, you have an interest in collaborating in the delivery of initiatives and the ability to link your expertise with business needs to create value.
  • Comfortable working in constantly evolving complex environments and multidisciplinary teams.
  • An agent of change, motivated and able to question the status quo.
  • An excellent communicator, adept at negotiating and decision-making.
  • Mobilizer, organized, and results-oriented.
  • Minimum 7 years of software development experience including experience with modeling data.
  • Minimum 3 years of experience managing resources and projects.
  • A strong understanding of technologies, project delivery, and continuous integration and delivery processes.
  • Experience delivering products in Agile/Scrum mode in software development.
  • Demonstrated analytical and investigative skills with a need to understand how things work.
  • Excellent attention to detail, time management, and judgment skills.
  • Good understanding and experience with SQL servers.
  • Critical thinker and a team player with a growth mindset.
  • Excellent interpersonal and communication skills and ability to communicate technical information to both technical and non-technical groups.
  • Bachelor’s Degree in Information Technology, Software Engineering, Business Administration, or equivalent combination of training and experience. Experience in the Insurance Industry is very important.
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Opportunity

As a Product Development Specialist, the successful candidate will be responsible for researching, development, identification and evaluation of new products; product enhancement initiatives. Evaluation of profitability potential. Development and/or evaluation of wordings, applications, coverage attributes, processes and underwriting guidelines, marketing material. Coordinates with I.T. for systems improvements and requirements relating to new products or product changes. Provides technical underwriting support by acting as a technical product resource and communication lead with our partners.

What you bring to the table
  • Minimum 5 years of multi-line commercial underwriting experience.
  • CIP, CPCU, RPLU or other industry designation would be an asset.
  • Ability to actively participate in the product development process to help evaluate new products and opportunities.
  • Understanding both current and future business needs, actively manage the development and implementation of new products determined to meet the necessary criteria.
  • Ensure accuracy and efficiency of products and forms implementations.
  • Ability to evaluate and revise policy wording and endorsements in collaboration with underwriting units to further improve the quality and clarity of coverage. This includes policy wordings, endorsements and coverage comparisons.
  • Ability to take initiative and work independently or in a small team environment effectively.
  • Talent for training of underwriters.
  • Excellent communication skills, both oral and written.
  • Highly organized to manage workflow efficiently. Attention to detail and ability to execute quickly are essential. 
  • Reinsurance experience an asset.
  • Strong technical underwriting knowledge. Commercial lines insurance background, including knowledge of primary and excess liability insurance products and coverage, including different coverage triggers, familiarity with claims made and occurrence forms.
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Opportunity

As a Senior Claims Examiner your work will have a big impact on handling a diverse range of claims, with a focus on property and some casualty liability claims. You will be relied upon to utilize your excellent communication skills and executing best practices to provide direction for settling and managing claims.  In addition, major responsibilities include:

  • Development of resolution strategies by evaluating the nature of loss, liability, damage, applicable limits, and deductible where coverage has been confirmed;
  • Direct legal counsel and Independent Adjusters on investigation and settlement of complex claims;
  • Analyze expert reports and litigation documents as it relates to the facts and allegations of the claim;
  • Review and analyze coverage, including the preparation of Reservation of Rights letters, coverage, and other communication; 
  • Identify and assess serious injury/damage losses, and risk management issues and report them in a timely manner as per applicable reporting protocols;
  • Maintain detailed claim files and prepare comprehensive reports as well as concise file summaries for Management;
  • Promptly update reserves, request payment, and respond to correspondence from external parties;
  • Provide superior customer service by building and maintaining excellent business relationships with our key stakeholders including our Insureds, Brokers, and Underwriting colleagues;
  • Adhere to all internal Claims Best Practices.
What you bring to the table
  • 10 + years of related experience with a strong emphasis on property and casualty liability handling as well as insurance litigation;
  • CIP or equivalent experience or designation; 
  • Excellent understanding of insurance coverage issues;
  • Proven exceptional communication and time management/organizational skills;
  • Self-motivated and goal oriented, capable of working in a fast paced and changing environment;
  • Demonstrates a passion for customer service with strong written and verbal communication skills;
  • Demonstrates strong problem solving, analytical and priority management skills;
  • Experience handling municipal claims an asset;
  • Adept at working in a paperless environment.
Apply Now Arrow pointing right
Opportunity

As a Senior Claims Examiner your work will have a big impact on handling a diverse range of claims, with a focus on property and some casualty liability claims. You will be relied upon to utilize your excellent communication skills and executing best practices to provide direction for settling and managing claims.  In addition, major responsibilities include:

  • Development of resolution strategies by evaluating the nature of loss, liability, damage, applicable limits, and deductible where coverage has been confirmed;
  • Direct legal counsel and Independent Adjusters on investigation and settlement of complex claims;
  • Analyze expert reports and litigation documents as it relates to the facts and allegations of the claim;
  • Review and analyze coverage, including the preparation of Reservation of Rights letters, coverage, and other communication; 
  • Identify and assess serious injury/damage losses, and risk management issues and report them in a timely manner as per applicable reporting protocols;
  • Maintain detailed claim files and prepare comprehensive reports as well as concise file summaries for Management;
  • Promptly update reserves, request payment, and respond to correspondence from external parties;
  • Provide superior customer service by building and maintaining excellent business relationships with our key stakeholders including our Insureds, Brokers, and Underwriting colleagues;
  • Adhere to all internal Claims Best Practices.
What you bring to the table
  • 10 + years of related experience with a strong emphasis on property and casualty liability handling as well as insurance litigation;
  • CIP or equivalent experience or designation; 
  • Excellent understanding of insurance coverage issues;
  • Proven exceptional communication and time management/organizational skills;
  • Self-motivated and goal oriented, capable of working in a fast paced and changing environment;
  • Demonstrates a passion for customer service with strong written and verbal communication skills;
  • Demonstrates strong problem solving, analytical and priority management skills;
  • Experience handling municipal claims an asset;
  • Adept at working in a paperless environment.
Apply Now Arrow pointing right
Opportunity
  • Responsible for processing and mailing documents including new business, renewals, and requests for proposals, quote proposals, reports, endorsements, and premium breakdowns.
  • Maintain a high level of accuracy within department service standards.
  • Other tasks include backup reception, mailroom support, and administrative duties that support team workflow.
What you bring to the table
  • High School Diploma or equivalent experience is required.
  • Minimum 2 years’ working experience preferred.
  • Excellent organizational skills, including time management and the ability to manage workflow efficiently.
  • Ability to work independently and in a team environment.
  • Strong analytical skills.
  • Excellent written and verbal communication skills.
  • Attention to detail is essential.
  • Proficient in Microsoft Office Suite Products.
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Opportunity
  • Responsible for working on renewals (programs), new business, prioritizing, analyzing, and underwriting more complex endorsement activity in accordance with their authority levels.
  • Responsible for the processing and decision-making on endorsements, reviewing inspections, and mentoring junior staff where applicable.
  • Act as a resource, providing feedback and recommendations to improve processes and results.
  • Opportunity to build relationships with our broker partners and act as an advocate for Intact Public Entities within the insurance market.
What you bring to the table
  • Minimum 2-3 years related experience preferred.
  • Post-secondary education or equivalent experience.
  • CIP or working towards would be an asset.
  • Strong communication skills, both oral and written.
  • Analytical and judgment skills required.
  • Attention to detail is essential.
  • Proficiency in Microsoft Office Products.
  • Highly organized to manage workflow efficiently.
Apply Now Arrow pointing right
Opportunity
  • Responsible for working on renewals (programs), new business, prioritizing, analyzing, and underwriting more complex endorsement activity in accordance with their authority levels.
  • Responsible for the processing and decision-making on endorsements, reviewing inspections, and mentoring junior staff where applicable.
  • Act as a resource, providing feedback and recommendations to improve processes and results.
  • Opportunity to build relationships with our broker partners and act as an advocate for Intact Public Entities within the insurance market.
What you bring to the table
  • Minimum 2-3 years related experience preferred.
  • Post-secondary education or equivalent experience.
  • CIP or working towards would be an asset.
  • Strong communication skills, both oral and written.
  • Analytical and judgment skills required.
  • Attention to detail is essential.
  • Proficiency in Microsoft Office Products.
  • Highly organized to manage workflow efficiently.
Apply Now Arrow pointing right
Opportunity
  • Responsible for working on renewals (programs), new business, prioritizing, analyzing, and underwriting more complex endorsement activity in accordance with their authority levels.
  • Responsible for the processing and decision-making on endorsements, reviewing inspections, and mentoring junior staff where applicable.
  • Act as a resource, providing feedback and recommendations to improve processes and results.
  • Opportunity to build relationships with our broker partners and act as an advocate for Intact Public Entities within the insurance market.
What you bring to the table
  • Minimum 2-3 years related experience preferred.
  • Post-secondary education or equivalent experience.
  • CIP or working towards would be an asset.
  • Strong communication skills, both oral and written.
  • Analytical and judgment skills required.
  • Attention to detail is essential.
  • Proficiency in Microsoft Office Products.
  • Highly organized to manage workflow efficiently.
Apply Now Arrow pointing right
Opportunity
  • Responsible for working on renewals (programs), new business, prioritizing, analyzing, and underwriting more complex endorsement activity in accordance with their authority levels.
  • Responsible for the processing and decision-making on endorsements, reviewing inspections, and mentoring junior staff where applicable.
  • Act as a resource, providing feedback and recommendations to improve processes and results.
  • Opportunity to build relationships with our broker partners and act as an advocate for Intact Public Entities within the insurance market.
What you bring to the table
  • Minimum 2-3 years related experience preferred.
  • Post-secondary education or equivalent experience.
  • CIP or working towards would be an asset.
  • Strong communication skills, both oral and written.
  • Analytical and judgment skills required.
  • Attention to detail is essential.
  • Proficiency in Microsoft Office Products.
  • Highly organized to manage workflow efficiently.
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Opportunity
  • Commercial underwriting for all lines of business in accordance with underwriting standards, processes, and guidelines. 
  • The focus is on renewal or new business production and program underwriting.
  • Program business negotiation and maintenance.
  • Higher authority level for larger more complex accounts.
  • Liaising with brokers, clients, and account managers on questions of policy issues and interpretation of coverage.
  • Providing mentorship and training of junior team members.
  • Building relationships with our broker partners and act as an advocate for Intact Public Entities within the insurance market.
  • Opportunity to provide expertise on project teams as business and development needs allow.
What you bring to the table
  • Minimum 2-3 years related experience preferred.
  • Post-secondary education or equivalent experience.
  • CIP or working towards would be an asset.
  • Strong communication skills, both oral and written.
  • Analytical and judgment skills required.
  • Attention to detail is essential.
  • Highly organized to manage workflow efficiently.
  • Team player who is focused on being customer-driven.
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Opportunity
  • Responsible for assisting Underwriters in rating, issuing, and determining terms and conditions of coverage specific to Auto Insurance – IRCA and Fleets.
  • Assist in preparing certificates of insurance, entry of policy renewals, endorsements, cancellations
  • Submit information to underwriting systems
  • Deal with the daily mail, faxes, and email requests from brokers
What you bring to the table
  • Minimum 1-2 years Commercial Auto insurance-related experience preferred (IRCA beneficial).
  • Post-secondary education or equivalent experience.
  • CIP or working towards would be an asset.
  • Strong communication skills, both oral and written.
  • Analytical and judgment skills required.
  • Attention to detail is essential.
  • Proficiency in Microsoft Office Products.
  • Highly organized to manage workflow efficiently.
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Opportunity
  • Responsible for assisting Intermediate and Senior Underwriters in rating, issuing, and determining terms and conditions of coverage.
  • Underwriting assessment and decisions will be made on endorsements and low-risk renewals with rating and processing of the policies.
  • Provide support to the Underwriting Department by preparing certificates of insurance, entry and base rating of policy renewals, endorsements, cancellations, and/or submitting information into underwriting systems and dealing with the daily mail, faxes, and email requests from brokers.
What you bring to the table
  • Minimum 1-2 years related experience preferred.
  • Post-secondary education or equivalent experience.
  • CIP or working towards would be an asset.
  • Strong communication skills, both oral and written.
  • Analytical and judgment skills required.
  • Attention to detail is essential.
  • Proficiency in Microsoft Office Products.
  • Highly organized to manage workflow efficiently.
Apply Now Arrow pointing right
Opportunity
  • Responsible for assisting Underwriters in rating, issuing, and determining terms and conditions of coverage.
  • Provide assistance in preparing certificates of insurance, entry of policy renewals, endorsements, cancellations.
  • Submit information into underwriting systems.
  • Deal with the daily mail, faxes, and email requests from brokers.
What you bring to the table
  • Minimum 1-2 years related experience preferred.
  • Post-secondary education or equivalent experience.
  • CIP or working towards would be an asset.
  • Strong communication skills, both oral and written.
  • Analytical and judgment skills required.
  • Attention to detail is essential.
  • Proficiency in Microsoft Office Products.
  • Highly organized to manage workflow efficiently.
Apply Now Arrow pointing right
Opportunity
  • Responsible for processing and mailing documents including new business, renewals, and requests for proposals, quote proposals, reports, endorsements, and premium breakdowns.
  • Maintain a high level of accuracy within department service standards.
  • Other tasks include backup reception, mailroom support, and administrative duties that support team workflow.
What you bring to the table
  • High School Diploma or equivalent experience is required.
  • Minimum 2 years’ working experience preferred.
  • Excellent organizational skills, including time management and the ability to manage workflow efficiently.
  • Ability to work independently and in a team environment.
  • Strong analytical skills.
  • Excellent written and verbal communication skills.
  • Attention to detail is essential.
  • Proficient in Microsoft Office Suite Products.
Apply Now Arrow pointing right