Careers

The successful candidate will be responsible for the standard reports that are produced for both internal and external parties.  They will need to understand the Corporate Data Model and be able to discuss business information needs with both business and technical staff in this context.  This individual will be required to complete ad hoc data requests as required by various business units. They will also have the opportunity for project planning, requirements gathering, testing, training, trouble shooting, and deployment activities.  This individual will also have an impact by making recommendations for performance improvements for subject areas under study.  
 

• With moderate supervision, analyze business processes, design or modify procedures so as to improve efficiency and obtain the desired results. 
• Analyze the needs of the company and users, document the business requirements to serve as the basis for systems' specifications.
• To act as a liaison between the user community and various I.T. teams according to the identified steps in the Intact SDLC (System Development Life Cycle). Demonstrates domain knowledge in a business analysis practice. Working with the agile framework.
• Write, review and recommend changes on documentation (business processes, system documentation and procedures) in order to facilitate users' training as well as the integration of new processes and technologies within current operations. 
• Create, generate, validate and investigate the business intelligence reports based on the Intact standards.
• Facilitate and present new technical solutions for improving processes by collaborating with the various I.T. functions and to act as a liaison between I.T. and end-users of various levels (of management) throughout the company.
• Support and participate in the planning, designing, execution of tests cases.
• Help the team estimate and plan the effort required and to deliver moderately complex projects.

• Provides coaching and professional human resources expertise to support our strategic plan and support our business partners, considering market best practices while being aligned with the laws, regulations, and corporate values.
• An active member of the Leadership Team contributes and makes a difference in HR-related management strategies, analyses, and challenges.
• Leads and deploys corporate initiatives and programs.
• Coordinates the performance management and compensation processes.
• Implements policies and procedures and develops communication and training plans, as necessary.
• Conducts investigations, assists managers in conflict management and other issues.
• Develops and facilitates training and development and information sessions for managers and/or employees.
• Helps improve HR processes.
• Researches and analyzes data and recommends potential solutions to a variety of tactical and operational human resource management issues.
• Collaborates with members of the HR Specialty Solutions team (Quebec and Ontario) in all types of mandates.
• Works closely with the recruitment team (US).

As an Intermediate Software Developer at Intact Public Entities, you will develop enterprise applications that serve our internal and external customers. This role involves understanding complex system requirements, proposing solutions, implementing software projects, and assisting with top tier support for these systems. Software projects involve understanding our user and system requirements, estimating effort, coding, testing, change management, and debugging as assigned and within target time frames.

This role will give you the opportunity to work with and learn from a number of senior developers. We are a small development team, but also connected to a much larger team at our parent company Intact. 

• Impact on handling a diverse range of complex casualty and large loss property claims.
• Utilize your excellent communication skills and executing best practices to provide direction for settling and managing claims.
• Development of resolution strategies by evaluating nature of loss, liability, damage, applicable limits, and deductible where coverage has been confirmed.
• Direct legal counsel and Independent Adjusters on investigation and settlement of Casualty and Property claims.
• Analyze expert reports and litigation documents as it relates to the facts and allegations of the claim.
• Review and analyze coverage, including the preparation of Reservation of Rights letters, coverage, and other communication.
• Identify and assess serious injury/damage losses, risk management issues and reporting them in a timely manner as per applicable reporting protocols.
• Maintain detailed claim files and prepare comprehensive reports as well as concise file summaries for Management.
• Promptly update reserves, request payment, and respond to correspondence from external parties.
• Provide superior customer service by building and maintaining excellent business relationships with our key stakeholders including our Insureds, Brokers, and Underwriting colleagues.
• Adhere to all internal Claims Best Practices.

As a Senior Software Developer at Intact Public Entities, you will develop enterprise applications that serve our internal and external customers. This role involves analyzing complex user requirements, proposing solutions, developing system requirements, implementing software projects, and assisting with top tier support for these systems. Software projects involve developing system requirements, estimating effort, coding, testing, change management, and debugging as assigned and within target time frames.

This role will give you the opportunity to work with a number of other senior developers, mentor junior/intermediate developers, and participate in system architecture and design discussions. We are a small development team, but also connected to a much larger team at our parent company Intact.

SQL Developer is responsible for performing complex database related projects involving the design, analysis, development and implementation of SQL and database related projects. This role will be a data expert and lead database design, builds and deployment tasks and projects, focusing on analytics development and statistical modeling with high quality data handling techniques.

• As an SQL Developer, you will develop MS-SQL queries and stored procedures, create custom reports, you will also be responsible for designing databases and ensuring their stability, reliability, and performance. 
• Write optimized queries, views, and triggers for integration with other applications
• Maintain high standards of data quality and integrity
• Support, plan, organize and control Database design and development activities. Under general direction, perform the planning and the installation of Database components, configure and upgrade them by following the company standards in order to enable standardized and optimal use of the computer tools.
• Develop high-quality database solutions with efficient structures.
• Act as a technical advisor role to IT teams, analyze needs as well as work and reference tools, and proceed with recommendations and planning of the implementation of new processes and tools needed for the proper functioning and integrity of technological operations.
• Follow up on requests using incident management, problem management tool and change control procedures to guarantee complete resolution of problems.
• Analyze existing SQL queries for performance improvements.
   

• Responsible for working on program renewals, prioritizing, analyzing, and underwriting new business submissions in accordance with their authority levels.
• Responsible for the processing and decision-making on endorsements, reviewing inspections, and mentoring junior staff where applicable.
• Act as a resource, providing feedback and recommendations to improve processes and results.
• Have an opportunity to build relationships with our broker partners and act as an advocate for Intact Public Entities within the insurance market.

• Commercial underwriting for casualty and property in accordance with underwriting standards, processes, and guidelines.
• The focus is on renewal or new business production.
• Responsible to underwrite larger more complex accounts.
• Liaising with brokers, clients, and account managers on questions of policy issues and interpretation of coverage.
• Providing mentorship and training of junior team members.
• Building relationships with our broker partners and act as an advocate for Intact Public Entities within the insurance market.
• Opportunity to provide expertise on project teams as business and development needs allow.

• Commercial underwriting for casualty and property in accordance with underwriting standards, processes, and guidelines.
• The focus is on renewal or new business production.
• Responsible to underwrite larger more complex accounts.
• Liaising with brokers, clients, and account managers on questions of policy issues and interpretation of coverage.
• Providing mentorship and training of junior team members.
• Building relationships with our broker partners and act as an advocate for Intact Public Entities within the insurance market.
• Opportunity to provide expertise on project teams as business and development needs allow.

• Act as a technical line resource to the underwriting teams, marketing, and clients when required.  
• Conducting research on various topics relating to automobile insurance.
• Reviewing and approving underwriting referrals.
• Performing regular peer audits and providing feedback to underwriters.
• When required, assist on underwriting reviews by auditing files and providing effective feedback.
• Develop and communicate commercial procedures and guidelines. 
• Develop training material and conduct seminars.
• Assist with the evaluation of new and emerging product opportunities. 
• Recommend changes that are necessary due to amendments made to the automobile regulations in the jurisdictions in which Intact Public Entities conducts business.
• Keep up to date on industry news and the provincial insurance acts.
• Provide underwriting reports to management and partners as required.
• Working with other divisions. 
• Other duties as assigned.  

• Responsible for processing and mailing documents including new business, renewals, and requests for proposals, quote proposals, reports, endorsements, and premium breakdowns.
• Maintain a high level of accuracy within department service standards.
• Other tasks include backup reception, mailroom support, and administrative duties that support team workflow.

The successful candidate will be responsible for processing and mailing documents including new business, renewals, and requests for proposals, quote proposals, reports, endorsements, and premium breakdowns while maintaining a high level of accuracy within department service standards. Other tasks include backup reception, mailroom support, and administrative duties that support team workflow.