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Careers

We're entering into an exciting time here at Intact Public Entities. If you're ready to make a difference, we want to hear from you!


 

 

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We are proud of our past, and excited about the future!

Since the opening of our doors in 1927, Intact Public Entities has established itself as a leader in providing specialized insurance programs including risk management and claims services across Canada. We have proven industry knowledge gained through over nine decades of partnering with insurance companies and independent brokers, giving us the ability to effectively manage the necessary risk and advisory and claims services for both standard and complex issues.

Our Purpose, Our Promise

Our people are our biggest strength. They are at the heart of what we do best:  helping people, businesses and society prosper in good times, and be resilient in bad times.

Inspiring Teams

Our team members help bring our purpose to life by living our values, doing their best work, being open to change and investing in themselves. 

Financial Rewards

Here, it’s people who make the difference. And one of those people could be you. In return, we’ll offer you support, opportunities, performance-led financial rewards and a flexible workplace where you can: shape the future, win as a team, and grow with us. 

What we offer

At Intact Public Entities, we believe our employees make the difference. That's why we provide a professional, motivating, team environment where contributions are valued. This belief, supported by an entrepreneurial culture, has helped build a company with a strong history and an exciting future.

  1. A professional and motivating team environment where contributions are valued.
  2. An entrepreneurial culture that has helped build a company with a strong history and exciting future.
  3. We offer great benefits, professional development support and competitive pay with incentives.
  4. Other great perks including, a recognition program, recognition of service milestones, work-life balance and much more!
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Why choose Intact Public Entities

Our strength comes from our team. People dedicated to building relationships that last. If you’re energetic, client focused, and looking to bring your skills to one of the most trusted names in the Canadian insurance industry, we’d like to hear from you.

Our value of Respect is founded on seeing diversity as a strength, being inclusive and fostering collaboration. We value diversity and strive to create an inclusive workplace where all individuals feel valued, respected and heard. 

Join Intact Public Entities

 

We're adapting in response to COVID-19 and will follow a virtual recruitment approach. All interactions will be via email, phone or video to ensure the safety of our employees and candidates. We want to make sure that we continue to offer a great candidate experience virtually.

We are an Equal Opportunity Employer. Employee candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed (religion), sex, sexual orientation, handicaps (physical or mental), age, marital status, family status, or the receipt of public assistance or record of offences.

If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

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Opportunity
  • Responsible for contributing to the Marketing and Communications team’s success through editorial efforts, special projects, and operational/administrative support.
  • Writes, edits, and publishes various materials including the Centre of Excellence, two corporate newsletters, email bulletins, news releases, marketing collateral, website, and intranet content as directed.
  • Proactively drafts content and posts to internal and external corporate social media accounts, Twitter, Facebook, LinkedIn. Conducts social listening; responds to feedback and involves necessary internal parties.
  • Provides various marketing and communications support to business and service clients, as directed in support of yearly marketing plans.
  • Ensures timely execution of tactics.
  • Proactively manages content and analytics on the intranet, producer portal, and business unit websites. Runs monthly analytics reports to track usage of various websites and identifies trends or opportunities. 
  • Assists with distribution of promotional items and corporate sports tickets.
  • Proofreads a variety of internal and client-facing communications to ensure messaging and brand consistency.
  • Supports the distribution and promotion of news releases—targeted and those distributed over the wire. Writes supporting communication for employee intranet websites and social media accounts. Calls targeted publications to generate interest in the news story and monitors story pick-ups. Manages media clips summary to be included in the Marketing Portfolio (semi-annual).
  • Provides backup for internet/intranet posting, emergency communications (after hours and weekends as emergencies arise).
  • Provides operational and administrative support where necessary. 
  • Continually participates in special projects/tasks associated with communications plans developed by the team for their various internal clients.
What you bring to the table
  • Demonstrated proficiency with computer software including current Windows Operating systems, Microsoft Office, Microsoft Outlook, PowerPoint, and other applicable applications and programs.
  • Familiarity with online publishing protocols including content-management publishing products is essential. 
  • Expert user of social media and interested in new media tools and practices.
  • Must have excellent customer service and written and oral communications skills and be a proven self-starter with demonstrated creative instincts.
  • Ability to comfortably interact with the staff at all levels of the organization.
  • Bachelor’s Degree required with a major in English, Journalism, Communications or Marketing or 3-5 years of hands-on job experience.
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Opportunity
  • Provides coaching and professional human resources expertise to support our strategic plan and support our business partners, considering market best practices while being aligned with the laws, regulations, and corporate values.
  • An active member of the Leadership Team contributes and makes a difference in HR-related management strategies, analyses, and challenges.
  • Leads and deploys corporate initiatives and programs.
  • Coordinates the performance management and compensation processes.
  • Implements policies and procedures and develops communication and training plans, as necessary.
  • Conducts investigations, assists managers in conflict management and other issues.
  • Develops and facilitates training and development and information sessions for managers and/or employees.
  • Helps improve HR processes.
  • Researches and analyzes data and recommends potential solutions to a variety of tactical and operational human resource management issues.
  • Collaborates with members of the HR Specialty Solutions team (Quebec and Ontario) in all types of mandates.
  • Works closely with the recruitment team (US).
What you bring to the table
  • Post-secondary education in Industrial Relations or Human Resources Management and a minimum of three (3) years of experience in human resources.
  • A member of HRPA in good standing, as well as CHRP designation, is considered an asset.
  • Strong written and verbal communication.
  • Strong attention to detail in all areas of work.
  • Ability to work well under pressure and meet set deadlines.
  • Excellent negotiating skills.
  • Ability to work efficiently as part of a team as well as independently.
  • Computer literacy, with advanced knowledge of the MS Office.
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Opportunity
  • Develop enterprise applications that serve our internal and external customers.
  • Understanding complex system requirements, proposing solutions, implementing software projects, and assisting with top-tier support for these systems.
  • Software projects involve understanding our user and system requirements, estimating effort, coding, testing, change management, and debugging as assigned and within target time frames.
  • Opportunity to work with and learn from several senior developers.
  • We are a small development team, but also connected to a much larger team at our parent company Intact.
  • Understand complex system requirements, propose solutions, and assist with top-tier support for these systems. Software projects involve estimating effort, coding, testing, change management, and debugging as assigned and within target time frames.
  • Understand the technical and business features of the system. Interact effectively with users to understand their needs.
  • Implement software according to design specifications and using frameworks and tools as designated by the design team.
  • Cultivates a wide array of technical versatility that allows them to develop/support complex components. Supports other team members in development activities to ensure that quality code is delivered while respecting project timelines.
  • Write unit tests and integrations for each feature in which they perform the development. Participate in the realization of strategies of regression tests to improve the stability of the components of the application.
  • Works independently is a great teammate, and actively contributes to group discussions.
What you bring to the table
  • Bachelor’s degree in computer science, or equivalent level of experience.
  • 3-5 years related experience.
  • Concrete understanding of relevant software development methodologies and frameworks.
  • Proven ability to work in a fast-paced, results-oriented environment.
  • High level of self-motivation.
  • Ability to perform effectively, with minimal supervision.
  • Strong communication skills, both oral and written.
  • Strong analytical and judgment skills.
  • Attention to detail is essential.
  • Strong problem-solving skills.
  • Technical Qualifications:
    • Java; Eclipse; IntelliJ
    • JavaFX
    • SQL
    • JSON
    • Azure, Windows Server, Linux
  • Nice To Have:
    • Insurance development experience.
    • Database administration.
    • GIT, Pipelines.
    • Spring Boot.
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Opportunity
  • Daily handling of incoming and outgoing mail and courier services for all departments.
  • Processing and mailing documents including new business, renewals, and requests for proposals, quote proposals, reports, endorsements, and premium breakdowns.
  • Maintaining a high level of accuracy within department service standards.
  • Other tasks as assigned, including backup reception, and administrative duties that support team workflow.
  • Scanning and distribution of incoming documents as well as retrieving and scanning old files and risk management documents. 
What you bring to the table
  • High School Diploma or equivalent experience is required.
  • Minimum 2 years’ working experience preferred.
  • Excellent organizational skills, including time management and the ability to manage workflow efficiently.
  • Ability to work independently and in a team environment.
  • Excellent written and verbal communication skills.
  • Attention to detail is essential.
  • Proficient in Microsoft Office Suite Products.
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Opportunity
  • Impact on handling a diverse range of complex casualty and large loss property claims.
  • Utilize your excellent communication skills and executing best practices to provide direction for settling and managing claims.
  • Development of resolution strategies by evaluating nature of loss, liability, damage, applicable limits, and deductible where coverage has been confirmed.
  • Direct legal counsel and Independent Adjusters on investigation and settlement of Casualty and Property claims.
  • Analyze expert reports and litigation documents as it relates to the facts and allegations of the claim.
  • Review and analyze coverage, including the preparation of Reservation of Rights letters, coverage, and other communication.
  • Identify and assess serious injury/damage losses, risk management issues and reporting them in a timely manner as per applicable reporting protocols;
  • Maintain detailed claim files and prepare comprehensive reports as well as concise file summaries for Management.
  • Promptly update reserves, request payment, and respond to correspondence from external parties.
  • Provide superior customer service by building and maintaining excellent business relationships with our key stakeholders including our Insureds, Brokers, and Underwriting colleagues.
  • Adhere to all internal Claims Best Practices.
What you bring to the table
  • 10 + years of related experience with a strong emphasis on municipal E&O and property claims to handle as well as insurance litigation.
  • CIP or equivalent experience or designation.
  • Proven exceptional communication and time management/organizational skills.
  • Self-motivated and goal-oriented, capable of working in a fast-paced and changing environment.
  • Demonstrates a passion for customer service with strong written and verbal communication skills.
  • Demonstrates strong problem solving, analytical, and priority management skills.
  • Experience handling municipal claims and assets.
  • Adept at working in a paperless environment. 
Apply Now Arrow pointing right
Opportunity
  • Impact on handling a diverse range of complex casualty and large loss property claims.
  • Utilize your excellent communication skills and executing best practices to provide direction for settling and managing claims.
  • Development of resolution strategies by evaluating nature of loss, liability, damage, applicable limits, and deductible where coverage has been confirmed.
  • Direct legal counsel and Independent Adjusters on investigation and settlement of Casualty and Property claims.
  • Analyze expert reports and litigation documents as it relates to the facts and allegations of the claim.
  • Review and analyze coverage, including the preparation of Reservation of Rights letters, coverage, and other communication.
  • Identify and assess serious injury/damage losses, risk management issues and reporting them in a timely manner as per applicable reporting protocols;
  • Maintain detailed claim files and prepare comprehensive reports as well as concise file summaries for Management.
  • Promptly update reserves, request payment, and respond to correspondence from external parties.
  • Provide superior customer service by building and maintaining excellent business relationships with our key stakeholders including our Insureds, Brokers, and Underwriting colleagues.
  • Adhere to all internal Claims Best Practices.
What you bring to the table
  • 10 + years of related experience with a strong emphasis on municipal E&O and property claims to handle as well as insurance litigation.
  • CIP or equivalent experience or designation.
  • Proven exceptional communication and time management/organizational skills.
  • Self-motivated and goal-oriented, capable of working in a fast-paced and changing environment.
  • Demonstrates a passion for customer service with strong written and verbal communication skills.
  • Demonstrates strong problem solving, analytical, and priority management skills.
  • Experience handling municipal claims and assets.
  • Adept at working in a paperless environment. 
Apply Now Arrow pointing right
Opportunity
  • Develop enterprise applications that serve our internal and external customers.
  • Involves analyzing complex user requirements, proposing solutions, developing system requirements, implementing software projects, and assisting with top-tier support for these systems.
  • Software projects involve developing system requirements, estimating effort, coding, testing, change management, and debugging as assigned and within target time frames.
  • Opportunity to work with several senior developers, mentor junior/intermediate developers, and participate in system architecture and design discussions.
  • We are a small development team, but also connected to a much larger team at our parent company Intact.
  • Analyze complex user requirements, propose solutions, develop system requirements, implement software projects, and assist with top-tier support for these systems.
  • Software projects involve estimating effort, coding, testing, change management, and debugging as assigned and within target time frames.
  • Master the technical and business features of the system and be able to explain them to other colleagues. Interact effectively with users and can translate requirements into technical specifications/software components.
  • Ensures the design and modeling of programmatic solutions for complex problems to enable the realization of functional and non-functional documented requirements.
  • Review the design within the framework of deliverables (Quality of code and design specifications).
  • Cultivates a wide array of technical versatility that allows them to develop/support complex components.
  • Supports and guides other team members in development activities to ensure that quality code is delivered while respecting project timelines.
  • Write unit tests and integrations for each feature in which they perform the development.
  • Participate in the realization of strategies of regression tests to improve the stability of the components of the application.
  • Works independently is a great teammate and can help colleagues improve.
What you bring to the table
  • Bachelor’s degree in computer science or equivalent level of experience.
  • 5-8 years related experience.
  • Concrete understanding of relevant software development methodologies and frameworks.
  • Proven ability to work in a fast-paced, results-oriented environment.
  • High level of self-motivation.
  • Ability to perform effectively, with minimal supervision.
  • Strong communication skills, both oral and written.
  • Strong analytical and judgment skills.
  • Attention to detail is essential.
  • Strong problem-solving skills.
  • Technical Qualifications:
    • Java; Eclipse; IntelliJ.
    • JavaFX and Swing.
    • SQL (DB2; Oracle, SQL Server).
    • Spring Boot, JPA.
    • Azure, Windows Server, Linux.
  • Nice To Have:
    • Insurance development experience.
    • Database administration.
    • GIT, Pipelines.
    • Documaker or HP Extreme.
    • Jasper reports.
Apply Now Arrow pointing right
Opportunity
  • Responsible for working on renewals (programs), new business, prioritizing, analyzing, and underwriting more complex endorsement activity in accordance with their authority levels.
  • Responsible for the processing and decision-making on endorsements, reviewing inspections, and mentoring junior staff where applicable.
  • Act as a resource, providing feedback and recommendations to improve processes and results.
  • Opportunity to build relationships with our broker partners and act as an advocate for Intact Public Entities within the insurance market.
What you bring to the table
  • Minimum 2-3 years related experience preferred.
  • Post-secondary education or equivalent experience.
  • CIP or working towards would be an asset.
  • Strong communication skills, both oral and written.
  • Analytical and judgment skills required.
  • Attention to detail is essential.
  • Proficiency in Microsoft Office Products.
  • Highly organized to manage workflow efficiently.
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Opportunity
  • Lead our Community Services Underwriting Team in the pursuit of growth, operational excellence, and superior technical underwriting.
  • Operate the underwriting team in the effective, efficient, and profitable underwriting and issuance of insurance policies.
  • Includes engaging, coaching, and mentoring the team, participating in projects and special initiatives.
  • Develop and foster positive working relationships with a keen desire to deliver exceptional customer service.
What you bring to the table
  • Post-secondary school education and/or equivalent on-the-job experience.
  • Completion of the CIP and/or FCIP designation.
  • Demonstrated Leadership experience and ability to develop teams.
  • Minimum 5 years experience in the property and casualty industry.
  • Working knowledge of underwriting philosophy, policy contracts, rating programs, risk information. sources, and computer workflow procedures.  
  • Underwriting experience in specialty line covers would be an asset.         
  • Proven ability to communicate effectively and appropriately at all levels.
  • Ability to build long-term productive working relationships with both internal and external customers.
  • Strong analytical and decision-making skills.
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Opportunity

We are looking for a motivated individual to lead a commercial underwriting team with the objective of ensuring exceptional customer service, superior technical underwriting, operational excellence, profitability, and growth.

This individual would be responsible for engaging, coaching, and mentoring the team as well as participating in special projects.

What you bring to the table
  • CIP/FCIP designation or College/University degree.
  • 7-10 years Multi-Line Commercial Lines underwriting experience including management experience.
  • Natural leadership skills and including the ability to manage, engage and motivate staff.
  • Logical thinker with strong analytical capabilities.
  • Strong mentoring and coaching skills.
  • Demonstrated ability to perform well in a busy environment and remain calm under pressure.
  • Excellent technical underwriting knowledge.
  • Excellent communication skills, both oral and written.
  • Highly organized including the ability to manage workflow efficiently.
  • Proficiency with MS Office Suite of products.
  • Experience underwriting large property would be an asset.
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Opportunity
  • Commercial underwriting for casualty and property in accordance with underwriting standards, processes, and guidelines.
  • The focus is on renewal or new business production.
  • Responsible to underwrite larger more complex accounts.
  • Liaising with brokers, clients, and account managers on questions of policy issues and interpretation of coverage.
  • Providing mentorship and training of junior team members.
  • Building relationships with our broker partners and act as an advocate for Intact Public Entities within the insurance market.
  • Opportunity to provide expertise on project teams as business and development needs allow.
What you bring to the table
  • Minimum 5 years related experience preferred.
  • Post-secondary education or equivalent experience.
  • CIP or working towards would be an asset.
  • Strong communication skills, both oral and written.
  • Analytical and judgment skills required.
  • Attention to detail is essential.
  • Proficiency in Microsoft Office Products.
  • Highly organized to manage workflow efficiently.
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Opportunity
  • Responsible for working on program renewals, prioritizing, analyzing, and underwriting new business submissions in accordance with their authority levels.
  • Responsible for the processing and decision-making on endorsements, reviewing inspections, and mentoring junior staff where applicable.
  • Act as a resource, providing feedback and recommendations to improve processes and results.
  • Have an opportunity to build relationships with our broker partners and act as an advocate for Intact Public Entities within the insurance market.
What you bring to the table
  • Minimum 2-3 years related experience preferred.
  • Post-secondary education or equivalent experience.
  • CIP or working towards would be an asset.
  • Strong communication skills, both oral and written.
  • Analytical and judgment skills required.
  • Attention to detail is essential.
  • Highly organized to manage workflow efficiently.
  • Team player who is focused on being customer-driven.
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Opportunity
  • Responsible for assisting Intermediate and Senior Underwriters in rating, issuing, and determining terms and conditions of coverage.
  • Underwriting assessment and decisions will be made on endorsements and low-risk renewals with rating and processing of the policies.
  • Provide support to the underwriting Department by preparing certificates of insurance, entry and base rating of policy renewals, endorsements, cancellations, and/or submit information into underwriting systems.
  • Deal with the daily mail, faxes, and email requests from brokers.
What you bring to the table
  • Minimum 1-2 years related experience preferred.
  • Post-secondary education or equivalent experience.
  • CIP or working towards would be an asset.
  • Strong communication skills, both oral and written.
  • Analytical and judgment skills required.
  • Attention to detail is essential.
  • Proficiency in Microsoft Office Products.
  • Highly organized to manage workflow efficiently.
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Opportunity
  • Responsible for assisting Underwriters in rating, issuing, and determining terms and conditions of coverage.
  • Provide assistance in preparing certificates of insurance, entry of policy renewals, endorsements, cancellations.
  • Submit information into underwriting systems.
  • Deal with the daily mail, faxes, and email requests from brokers.
What you bring to the table
  • Minimum 1-2 years related experience preferred.
  • Post-secondary education or equivalent experience.
  • CIP or working towards would be an asset.
  • Strong communication skills, both oral and written.
  • Analytical and judgment skills required.
  • Attention to detail is essential.
  • Proficiency in Microsoft Office Products.
  • Highly organized to manage workflow efficiently.
Apply Now Arrow pointing right
Opportunity
  • Responsible for assisting Underwriters in rating, issuing, and determining terms and conditions of coverage.
  • Provide assistance in preparing certificates of insurance, entry of policy renewals, endorsements, cancellations.
  • Submit information into underwriting systems.
  • Deal with the daily mail, faxes, and email requests from brokers.
What you bring to the table
  • Minimum 1-2 years related experience preferred.
  • Post-secondary education or equivalent experience.
  • CIP or working towards would be an asset.
  • Strong communication skills, both oral and written.
  • Analytical and judgment skills required.
  • Attention to detail is essential.
  • Proficiency in Microsoft Office Products.
  • Highly organized to manage workflow efficiently.
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Opportunity
  • Create policy declarations and endorsement forms.
  • Create reports and letters for mailing.
What you bring to the table
  • One year of work experience in insurance and college/university education.
  • Equivalent combination of work experience and education.
  • Proficiency with Microsoft Office Programs (Word, Excel, Outlook).
  • Highly organized to manage workload.
  • Ability to work and interact in a team environment.
  • Strong verbal and written communication skills.
  • Detail-oriented and able to manage multiple demands.
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Opportunity
  • Create policy declarations and endorsement forms.
  • Create reports and letters for mailing.
What you bring to the table
  • One year of work experience in insurance and college/university education.
  • Equivalent combination of work experience and education.
  • Proficiency with Microsoft Office Programs (Word, Excel, Outlook).
  • Highly organized to manage workload.
  • Ability to work and interact in a team environment.
  • Strong verbal and written communication skills.
  • Detail-oriented and able to manage multiple demands.
Apply Now Arrow pointing right
Opportunity
  • Responsible for processing and mailing documents including new business, renewals, request for proposals, quote proposals, reports, endorsements and premium break downs while maintaining a high level of accuracy within department service standards. 
  • Other tasks include back-up reception, mailroom support and administrative duties that support team workflow.
What you bring to the table
  • High School Diploma or equivalent experience is required.
  • Minimum 2 years’ working experience preferred.
  • Excellent organizational skills, including time management and the ability to manage workflow efficiently.
  • Ability to work independently and in a team environment.
  • Strong analytical skills.
  • Excellent written and verbal communication skills.
  • Attention to detail is essential.
  • Proficient in Microsoft Office Suite Products.
Apply Now Arrow pointing right
Opportunity

The successful candidate will be responsible for processing and mailing documents including new business, renewals, and requests for proposals, quote proposals, reports, endorsements, and premium breakdowns while maintaining a high level of accuracy within department service standards. Other tasks include backup reception, mailroom support, and administrative duties that support team workflow.

What you bring to the table
  • High School Diploma or equivalent experience is required.
  • Minimum 2 years’ working experience preferred.
  • Excellent organizational skills, including time management and the ability to manage workflow efficiently.
  • Ability to work independently and in a team environment.
  • Strong analytical skills.
  • Excellent written and verbal communication skills.
  • Attention to detail is essential.
  • Proficient in Microsoft Office Suite Products.
Apply Now Arrow pointing right