Careers

• Responsible for contributing to the Marketing and Communications team’s success through editorial efforts, special projects, and operational/administrative support.
• Writes, edits, and publishes various materials including the Centre of Excellence, two corporate newsletters, email bulletins, news releases, marketing collateral, website, and intranet content as directed.
• Proactively drafts content and posts to internal and external corporate social media accounts, Twitter, Facebook, LinkedIn. Conducts social listening; responds to feedback and involves necessary internal parties.
• Provides various marketing and communications support to business and service clients, as directed in support of yearly marketing plans.
• Ensures timely execution of tactics.
• Proactively manages content and analytics on the intranet, producer portal, and business unit websites. Runs monthly analytics reports to track usage of various websites and identifies trends or opportunities. 
• Assists with distribution of promotional items and corporate sports tickets.
• Proofreads a variety of internal and client-facing communications to ensure messaging and brand consistency.
• Supports the distribution and promotion of news releases—targeted and those distributed over the wire. Writes supporting communication for employee intranet websites and social media accounts. Calls targeted publications to generate interest in the news story and monitors story pick-ups. Manages media clips summary to be included in the Marketing Portfolio (semi-annual).
• Provides backup for internet/intranet posting, emergency communications (after hours and weekends as emergencies arise).
• Provides operational and administrative support where necessary. 
• Continually participates in special projects/tasks associated with communications plans developed by the team for their various internal clients.

• Provides coaching and professional human resources expertise to support our strategic plan and support our business partners, considering market best practices while being aligned with the laws, regulations, and corporate values.
• An active member of the Leadership Team contributes and makes a difference in HR-related management strategies, analyses, and challenges.
• Leads and deploys corporate initiatives and programs.
• Coordinates the performance management and compensation processes.
• Implements policies and procedures and develops communication and training plans, as necessary.
• Conducts investigations, assists managers in conflict management and other issues.
• Develops and facilitates training and development and information sessions for managers and/or employees.
• Helps improve HR processes.
• Researches and analyzes data and recommends potential solutions to a variety of tactical and operational human resource management issues.
• Collaborates with members of the HR Specialty Solutions team (Quebec and Ontario) in all types of mandates.
• Works closely with the recruitment team (US).

• Develop enterprise applications that serve our internal and external customers.
• Understanding complex system requirements, proposing solutions, implementing software projects, and assisting with top-tier support for these systems.
• Software projects involve understanding our user and system requirements, estimating effort, coding, testing, change management, and debugging as assigned and within target time frames.
• Opportunity to work with and learn from several senior developers.
• We are a small development team, but also connected to a much larger team at our parent company Intact.
• Understand complex system requirements, propose solutions, and assist with top-tier support for these systems. Software projects involve estimating effort, coding, testing, change management, and debugging as assigned and within target time frames.
• Understand the technical and business features of the system. Interact effectively with users to understand their needs.
• Implement software according to design specifications and using frameworks and tools as designated by the design team.
• Cultivates a wide array of technical versatility that allows them to develop/support complex components. Supports other team members in development activities to ensure that quality code is delivered while respecting project timelines.
• Write unit tests and integrations for each feature in which they perform the development. Participate in the realization of strategies of regression tests to improve the stability of the components of the application.
• Works independently is a great teammate, and actively contributes to group discussions.

• Daily handling of incoming and outgoing mail and courier services for all departments.
• Processing and mailing documents including new business, renewals, and requests for proposals, quote proposals, reports, endorsements, and premium breakdowns.
• Maintaining a high level of accuracy within department service standards.
• Other tasks as assigned, including backup reception, and administrative duties that support team workflow.
• Scanning and distribution of incoming documents as well as retrieving and scanning old files and risk management documents. 

• Impact on handling a diverse range of complex casualty and large loss property claims.
• Utilize your excellent communication skills and executing best practices to provide direction for settling and managing claims.
• Development of resolution strategies by evaluating nature of loss, liability, damage, applicable limits, and deductible where coverage has been confirmed.
• Direct legal counsel and Independent Adjusters on investigation and settlement of Casualty and Property claims.
• Analyze expert reports and litigation documents as it relates to the facts and allegations of the claim.
• Review and analyze coverage, including the preparation of Reservation of Rights letters, coverage, and other communication.
• Identify and assess serious injury/damage losses, risk management issues and reporting them in a timely manner as per applicable reporting protocols;
• Maintain detailed claim files and prepare comprehensive reports as well as concise file summaries for Management.
• Promptly update reserves, request payment, and respond to correspondence from external parties.
• Provide superior customer service by building and maintaining excellent business relationships with our key stakeholders including our Insureds, Brokers, and Underwriting colleagues.
• Adhere to all internal Claims Best Practices.

• Impact on handling a diverse range of complex casualty and large loss property claims.
• Utilize your excellent communication skills and executing best practices to provide direction for settling and managing claims.
• Development of resolution strategies by evaluating nature of loss, liability, damage, applicable limits, and deductible where coverage has been confirmed.
• Direct legal counsel and Independent Adjusters on investigation and settlement of Casualty and Property claims.
• Analyze expert reports and litigation documents as it relates to the facts and allegations of the claim.
• Review and analyze coverage, including the preparation of Reservation of Rights letters, coverage, and other communication.
• Identify and assess serious injury/damage losses, risk management issues and reporting them in a timely manner as per applicable reporting protocols;
• Maintain detailed claim files and prepare comprehensive reports as well as concise file summaries for Management.
• Promptly update reserves, request payment, and respond to correspondence from external parties.
• Provide superior customer service by building and maintaining excellent business relationships with our key stakeholders including our Insureds, Brokers, and Underwriting colleagues.
• Adhere to all internal Claims Best Practices.

• Develop enterprise applications that serve our internal and external customers.
• Involves analyzing complex user requirements, proposing solutions, developing system requirements, implementing software projects, and assisting with top-tier support for these systems.
• Software projects involve developing system requirements, estimating effort, coding, testing, change management, and debugging as assigned and within target time frames.
• Opportunity to work with several senior developers, mentor junior/intermediate developers, and participate in system architecture and design discussions.
• We are a small development team, but also connected to a much larger team at our parent company Intact.
• Analyze complex user requirements, propose solutions, develop system requirements, implement software projects, and assist with top-tier support for these systems.
• Software projects involve estimating effort, coding, testing, change management, and debugging as assigned and within target time frames.
• Master the technical and business features of the system and be able to explain them to other colleagues. Interact effectively with users and can translate requirements into technical specifications/software components.
• Ensures the design and modeling of programmatic solutions for complex problems to enable the realization of functional and non-functional documented requirements.
• Review the design within the framework of deliverables (Quality of code and design specifications).
• Cultivates a wide array of technical versatility that allows them to develop/support complex components.
• Supports and guides other team members in development activities to ensure that quality code is delivered while respecting project timelines.
• Write unit tests and integrations for each feature in which they perform the development.
• Participate in the realization of strategies of regression tests to improve the stability of the components of the application.
• Works independently is a great teammate and can help colleagues improve.

• Responsible for working on renewals (programs), new business, prioritizing, analyzing, and underwriting more complex endorsement activity in accordance with their authority levels.
• Responsible for the processing and decision-making on endorsements, reviewing inspections, and mentoring junior staff where applicable.
• Act as a resource, providing feedback and recommendations to improve processes and results.
• Opportunity to build relationships with our broker partners and act as an advocate for Intact Public Entities within the insurance market.

• Lead our Community Services Underwriting Team in the pursuit of growth, operational excellence, and superior technical underwriting.
• Operate the underwriting team in the effective, efficient, and profitable underwriting and issuance of insurance policies.
• Includes engaging, coaching, and mentoring the team, participating in projects and special initiatives.
• Develop and foster positive working relationships with a keen desire to deliver exceptional customer service.

We are looking for a motivated individual to lead a commercial underwriting team with the objective of ensuring exceptional customer service, superior technical underwriting, operational excellence, profitability, and growth.

This individual would be responsible for engaging, coaching, and mentoring the team as well as participating in special projects.

• Commercial underwriting for casualty and property in accordance with underwriting standards, processes, and guidelines.
• The focus is on renewal or new business production.
• Responsible to underwrite larger more complex accounts.
• Liaising with brokers, clients, and account managers on questions of policy issues and interpretation of coverage.
• Providing mentorship and training of junior team members.
• Building relationships with our broker partners and act as an advocate for Intact Public Entities within the insurance market.
• Opportunity to provide expertise on project teams as business and development needs allow.

• Responsible for working on program renewals, prioritizing, analyzing, and underwriting new business submissions in accordance with their authority levels.
• Responsible for the processing and decision-making on endorsements, reviewing inspections, and mentoring junior staff where applicable.
• Act as a resource, providing feedback and recommendations to improve processes and results.
• Have an opportunity to build relationships with our broker partners and act as an advocate for Intact Public Entities within the insurance market.

• Responsible for assisting Intermediate and Senior Underwriters in rating, issuing, and determining terms and conditions of coverage.
• Underwriting assessment and decisions will be made on endorsements and low-risk renewals with rating and processing of the policies.
• Provide support to the underwriting Department by preparing certificates of insurance, entry and base rating of policy renewals, endorsements, cancellations, and/or submit information into underwriting systems.
• Deal with the daily mail, faxes, and email requests from brokers.

• Responsible for assisting Underwriters in rating, issuing, and determining terms and conditions of coverage.
• Provide assistance in preparing certificates of insurance, entry of policy renewals, endorsements, cancellations.
• Submit information into underwriting systems.
• Deal with the daily mail, faxes, and email requests from brokers.

• Responsible for assisting Underwriters in rating, issuing, and determining terms and conditions of coverage.
• Provide assistance in preparing certificates of insurance, entry of policy renewals, endorsements, cancellations.
• Submit information into underwriting systems.
• Deal with the daily mail, faxes, and email requests from brokers.

• Create policy declarations and endorsement forms.
• Create reports and letters for mailing.

• Create policy declarations and endorsement forms.
• Create reports and letters for mailing.

• Responsible for processing and mailing documents including new business, renewals, request for proposals, quote proposals, reports, endorsements and premium break downs while maintaining a high level of accuracy within department service standards. 
• Other tasks include back-up reception, mailroom support and administrative duties that support team workflow.

The successful candidate will be responsible for processing and mailing documents including new business, renewals, and requests for proposals, quote proposals, reports, endorsements, and premium breakdowns while maintaining a high level of accuracy within department service standards. Other tasks include backup reception, mailroom support, and administrative duties that support team workflow.