Frank Cowan Company has changed its name to Intact Public Entities. You will continue to work with the same team and have access to the same insurance program and value-added services that you have come to trust over our nine decades of operation.

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Careers

We're entering into an exciting time here at Intact Public Entities. If you're ready to make a difference, we want to hear from you!


 

 

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We are proud of our past, and excited about the future!

Since the opening of our doors in 1927, Intact Public Entities has established itself as a leader in providing specialized insurance programs including risk management and claims services across Canada. We have proven industry knowledge gained through over nine decades of partnering with insurance companies and independent brokers, giving us the ability to effectively manage the necessary risk and advisory and claims services for both standard and complex issues.

Our Purpose, Our Promise

Our people are our biggest strength. They are at the heart of what we do best:  helping people, businesses and society prosper in good times, and be resilient in bad times.

Inspiring Teams

Our team members help bring our purpose to life by living our values, doing their best work, being open to change and investing in themselves. 

Financial Rewards

Here, it’s people who make the difference. And one of those people could be you. In return, we’ll offer you support, opportunities, performance-led financial rewards and a flexible workplace where you can: shape the future, win as a team, and grow with us. 

What we offer

At Intact Public Entities, we believe our employees make the difference. That's why we provide a professional, motivating, team environment where contributions are valued. This belief, supported by an entrepreneurial culture, has helped build a company with a strong history and an exciting future.

  1. A professional and motivating team environment where contributions are valued.
  2. An entrepreneurial culture that has helped build a company with a strong history and exciting future.
  3. We offer great benefits, professional development support and competitive pay with incentives.
  4. Other great perks including, a recognition program, recognition of service milestones, work-life balance and much more!
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Why choose Intact Public Entities

Our strength comes from our team. People dedicated to building relationships that last. If you’re energetic, client focused, and looking to bring your skills to one of the most trusted names in the Canadian insurance industry, we’d like to hear from you.

Our value of Respect is founded on seeing diversity as a strength, being inclusive and fostering collaboration. We value diversity and strive to create an inclusive workplace where all individuals feel valued, respected and heard. 

Join Intact Public Entities

 

We're adapting in response to COVID-19 and will follow a virtual recruitment approach. All interactions will be via email, phone or video to ensure the safety of our employees and candidates. We want to make sure that we continue to offer a great candidate experience virtually.

We are an Equal Opportunity Employer. Employee candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed (religion), sex, sexual orientation, handicaps (physical or mental), age, marital status, family status, or the receipt of public assistance or record of offences.

If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

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Opportunity

The successful candidate will be responsible for Municipal and Public Administration sales and service within Hamilton /GTA Regions.

  • They will serve a defined territory of various complex risks including Municipal, CAS (Children's Aid Society), and Not for Profit accounts.
  • This individual will plan sales and business development activities with clients, prospects, insurance brokers, and other industry professionals.
  • This position requires a motivated individual who works well on their own as well as in a team environment. You will be responsible to manage a portfolio that includes a variety of industry-specific policies, claims, and risk management challenges.
  • They will attend and actively participate in industry meetings, seminars, and conferences.
  • Willingness and the ability to travel are essential in this position.
  • This position requires principal residence to be in the Hamilton/GTA area with the ability to work from a home office.  
What you bring to the table
  • Minimum 3- 5 years related experience required.
  • RIBO license or ability to obtain.
  • CIP designation (or working towards designation) would be an asset.
  • Canadian Risk Management (CRM) designation.
  • Excellent communication skills, both oral and written.
  • Excellent presentation skills.
  • Strong analytical and judgment skills required.
  • Highly organized to manage workflow efficiently.
  • Previous experience with Municipalities and Non - Profit classes of business would be an asset.
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Opportunity
  • Responsible for providing an inspection service of our client’s physical property assets and the value-added risk component of our program directly to our clients. 
  • Includes analyzing exposures, recommending corrective action. and assisting in the development and implementation of various loss control initiatives.  
  • Responsible for providing protection to our markets through the accurate and timely collection of data and analysis of exposures. 
  • Primary Work Location: Candidate who resides in or around Eastern Ontario and Northern Ontario is preferred due to geographical work location. Qualified candidates in southern Ontario will also be considered. 
What you bring to the table
  • Minimum 5 years relevant work experience.
  • Working knowledge of building construction practices, Building Construction, Fire Protection and related codes and standards.
  • Excellent written/oral communication skills as well as strong presentation skills.
  • Highly organized to manage workflow efficiently. 
  • A candidate who resides in or around Eastern Ontario and Northern Ontario is preferred due to geographical work location.
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Opportunity
  • Responsible for providing an inspection service of our client’s physical property assets and the value-added risk component of our program directly to our clients.
  • Includes analyzing exposures, recommending corrective action, and assisting in the development and implementation of various loss control initiatives.
  • Responsible for providing protection to our markets through the accurate and timely collection of data and analysis of exposures.
What you bring to the table
  • Minimum 5 years relevant work experience.
  • Working knowledge of building construction practices, Building Construction, Fire Protection, and related codes and standards.
  • Excellent written/oral communication skills as well as strong presentation skills.
  • Highly organized to manage workflow efficiently.
  • Resident in Ottawa is preferred due to the geographical work location.
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Opportunity
  • Impact on handling a diverse range of complex casualty and large loss property claims.
  • Utilize your excellent communication skills and executing best practices to provide direction for settling and managing claims.
  • Development of resolution strategies by evaluating nature of loss, liability, damage, applicable limits, and deductible where coverage has been confirmed.
  • Direct legal counsel and Independent Adjusters on investigation and settlement of Casualty and Property claims.
  • Analyze expert reports and litigation documents as it relates to the facts and allegations of the claim.
  • Review and analyze coverage, including the preparation of Reservation of Rights letters, coverage, and other communication.
  • Identify and assess serious injury/damage losses, risk management issues and reporting them in a timely manner as per applicable reporting protocols;
  • Maintain detailed claim files and prepare comprehensive reports as well as concise file summaries for Management.
  • Promptly update reserves, request payment, and respond to correspondence from external parties.
  • Provide superior customer service by building and maintaining excellent business relationships with our key stakeholders including our Insureds, Brokers, and Underwriting colleagues.
  • Adhere to all internal Claims Best Practices.
What you bring to the table
  • 10 + years of related experience with a strong emphasis on municipal E&O and property claims to handle as well as insurance litigation.
  • CIP or equivalent experience or designation.
  • Proven exceptional communication and time management/organizational skills.
  • Self-motivated and goal-oriented, capable of working in a fast-paced and changing environment.
  • Demonstrates a passion for customer service with strong written and verbal communication skills.
  • Demonstrates strong problem solving, analytical, and priority management skills.
  • Experience handling municipal claims and assets.
  • Adept at working in a paperless environment. 
Apply Now Arrow pointing right
Opportunity
  • Impact on handling a diverse range of complex casualty and large loss property claims.
  • Utilize your excellent communication skills and executing best practices to provide direction for settling and managing claims.
  • Development of resolution strategies by evaluating nature of loss, liability, damage, applicable limits, and deductible where coverage has been confirmed.
  • Direct legal counsel and Independent Adjusters on investigation and settlement of Casualty and Property claims.
  • Analyze expert reports and litigation documents as it relates to the facts and allegations of the claim.
  • Review and analyze coverage, including the preparation of Reservation of Rights letters, coverage, and other communication.
  • Identify and assess serious injury/damage losses, risk management issues and reporting them in a timely manner as per applicable reporting protocols;
  • Maintain detailed claim files and prepare comprehensive reports as well as concise file summaries for Management.
  • Promptly update reserves, request payment, and respond to correspondence from external parties.
  • Provide superior customer service by building and maintaining excellent business relationships with our key stakeholders including our Insureds, Brokers, and Underwriting colleagues.
  • Adhere to all internal Claims Best Practices.
What you bring to the table
  • 10 + years of related experience with a strong emphasis on municipal E&O and property claims to handle as well as insurance litigation.
  • CIP or equivalent experience or designation.
  • Proven exceptional communication and time management/organizational skills.
  • Self-motivated and goal-oriented, capable of working in a fast-paced and changing environment.
  • Demonstrates a passion for customer service with strong written and verbal communication skills.
  • Demonstrates strong problem solving, analytical, and priority management skills.
  • Experience handling municipal claims and assets.
  • Adept at working in a paperless environment. 
Apply Now Arrow pointing right
Opportunity
  • Responsible for working on renewals, prioritizing, analyzing, and underwriting more complex endorsement activity in accordance with their authority levels.
  • Responsible for the processing and decision-making on endorsements, reviewing inspections, and mentoring junior staff where applicable.
  • Act as a resource, providing feedback and recommendations to improve processes and results.
  • Opportunity to build relationships with our broker partners and act as an advocate for Intact Public Entities within the insurance market.
What you bring to the table
  • Minimum 2-3 years related experience preferred.
  • Post-secondary education or equivalent experience.
  • CIP or working towards would be an asset.
  • Strong communication skills, both oral and written.
  • Analytical and judgment skills required.
  • Attention to detail is essential.
  • Highly organized to manage workflow efficiently.
  • Team player who is focused on being customer-driven.
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Opportunity
  • Lead our Community Services Underwriting Team in the pursuit of growth, operational excellence, and superior technical underwriting.
  • Operate the underwriting team in the effective, efficient, and profitable underwriting and issuance of insurance policies.
  • Includes engaging, coaching, and mentoring the team, participating in projects and special initiatives.
  • Develop and foster positive working relationships with a keen desire to deliver exceptional customer service.
What you bring to the table
  • Post-secondary school education and/or equivalent on-the-job experience.
  • Completion of the CIP and/or FCIP designation.
  • Demonstrated Leadership experience and ability to develop teams.
  • Minimum 5 years experience in the property and casualty industry.
  • Working knowledge of underwriting philosophy, policy contracts, rating programs, risk information. sources, and computer workflow procedures.  
  • Underwriting experience in specialty line covers would be an asset.         
  • Proven ability to communicate effectively and appropriately at all levels.
  • Ability to build long-term productive working relationships with both internal and external customers.
  • Strong analytical and decision-making skills.
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Opportunity

We are looking for a motivated individual to lead a commercial underwriting team with the objective of ensuring exceptional customer service, superior technical underwriting, operational excellence, profitability, and growth.

This individual would be responsible for engaging, coaching, and mentoring the team as well as participating in special projects.

What you bring to the table
  • CIP/FCIP designation or College/University degree.
  • 7-10 years Multi-Line Commercial Lines underwriting experience including management experience.
  • Natural leadership skills and including the ability to manage, engage and motivate staff.
  • Logical thinker with strong analytical capabilities.
  • Strong mentoring and coaching skills.
  • Demonstrated ability to perform well in a busy environment and remain calm under pressure.
  • Excellent technical underwriting knowledge.
  • Excellent communication skills, both oral and written.
  • Highly organized including the ability to manage workflow efficiently.
  • Proficiency with MS Office Suite of products.
  • Experience underwriting large property would be an asset.
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Opportunity
  • Commercial underwriting for all lines of business in accordance with underwriting standards, processes, and guidelines. 
  • The focus is on renewal or new business production and program underwriting.
  • Program business negotiation and maintenance.
  • Higher authority level for larger more complex accounts.
  • Liaising with brokers, clients, and account managers on questions of policy issues and interpretation of coverage.
  • Providing mentorship and training of junior team members.
  • Building relationships with our broker partners and act as an advocate for Intact Public Entities within the insurance market.
  • Opportunity to provide expertise on project teams as business and development needs allow.
What you bring to the table
  • Minimum 2-3 years related experience preferred.
  • Post-secondary education or equivalent experience.
  • CIP or working towards would be an asset.
  • Strong communication skills, both oral and written.
  • Analytical and judgment skills required.
  • Attention to detail is essential.
  • Highly organized to manage workflow efficiently.
  • Team player who is focused on being customer-driven.
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Opportunity
  • Responsible for working on program renewals, prioritizing, analyzing, and underwriting new business submissions in accordance with their authority levels.
  • Responsible for the processing and decision-making on endorsements, reviewing inspections, and mentoring junior staff where applicable.
  • Act as a resource, providing feedback and recommendations to improve processes and results.
  • Have an opportunity to build relationships with our broker partners and act as an advocate for Intact Public Entities within the insurance market.
What you bring to the table
  • Minimum 2-3 years related experience preferred.
  • Post-secondary education or equivalent experience.
  • CIP or working towards would be an asset.
  • Strong communication skills, both oral and written.
  • Analytical and judgment skills required.
  • Attention to detail is essential.
  • Highly organized to manage workflow efficiently.
  • Team player who is focused on being customer-driven.
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Opportunity
  • Responsible for assisting Intermediate and Senior Underwriters in rating, issuing, and determining terms and conditions of coverage.
  • Underwriting assessment and decisions will be made on endorsements and low-risk renewals with rating and processing of the policies.
  • Provide support to the underwriting Department by preparing certificates of insurance, entry and base rating of policy renewals, endorsements, cancellations, and/or submit information into underwriting systems.
  • Deal with the daily mail, faxes, and email requests from brokers.
What you bring to the table
  • Minimum 1-2 years related experience preferred.
  • Post-secondary education or equivalent experience.
  • CIP or working towards would be an asset.
  • Strong communication skills, both oral and written.
  • Analytical and judgment skills required.
  • Attention to detail is essential.
  • Proficiency in Microsoft Office Products.
  • Highly organized to manage workflow efficiently.
Apply Now Arrow pointing right
Opportunity
  • Responsible for assisting Underwriters in rating, issuing, and determining terms and conditions of coverage.
  • Provide assistance in preparing certificates of insurance, entry of policy renewals, endorsements, cancellations.
  • Submit information into underwriting systems.
  • Deal with the daily mail, faxes, and email requests from brokers.
What you bring to the table
  • Minimum 1-2 years related experience preferred.
  • Post-secondary education or equivalent experience.
  • CIP or working towards would be an asset.
  • Strong communication skills, both oral and written.
  • Analytical and judgment skills required.
  • Attention to detail is essential.
  • Proficiency in Microsoft Office Products.
  • Highly organized to manage workflow efficiently.
Apply Now Arrow pointing right
Opportunity
  • Responsible for assisting Underwriters in rating, issuing, and determining terms and conditions of coverage.
  • Provide assistance in preparing certificates of insurance, entry of policy renewals, endorsements, cancellations.
  • Submit information into underwriting systems.
  • Deal with the daily mail, faxes, and email requests from brokers.
What you bring to the table
  • Minimum 1-2 years related experience preferred.
  • Post-secondary education or equivalent experience.
  • CIP or working towards would be an asset.
  • Strong communication skills, both oral and written.
  • Analytical and judgment skills required.
  • Attention to detail is essential.
  • Proficiency in Microsoft Office Products.
  • Highly organized to manage workflow efficiently.
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Opportunity
  • Create policy declarations and endorsement forms.
  • Create reports and letters for mailing.
What you bring to the table
  • One year of work experience in insurance and college/university education.
  • Equivalent combination of work experience and education.
  • Proficiency with Microsoft Office Programs (Word, Excel, Outlook).
  • Highly organized to manage workload.
  • Ability to work and interact in a team environment.
  • Strong verbal and written communication skills.
  • Detail-oriented and able to manage multiple demands.
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Opportunity
  • Create policy declarations and endorsement forms.
  • Create reports and letters for mailing.
What you bring to the table
  • One year of work experience in insurance and college/university education.
  • Equivalent combination of work experience and education.
  • Proficiency with Microsoft Office Programs (Word, Excel, Outlook).
  • Highly organized to manage workload.
  • Ability to work and interact in a team environment.
  • Strong verbal and written communication skills.
  • Detail-oriented and able to manage multiple demands.
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Opportunity
  • Responsible for processing and mailing documents including new business, renewals, request for proposals, quote proposals, reports, endorsements and premium break downs while maintaining a high level of accuracy within department service standards. 
  • Other tasks include back-up reception, mailroom support and administrative duties that support team workflow.
What you bring to the table
  • High School Diploma or equivalent experience is required.
  • Minimum 2 years’ working experience preferred.
  • Excellent organizational skills, including time management and the ability to manage workflow efficiently.
  • Ability to work independently and in a team environment.
  • Strong analytical skills.
  • Excellent written and verbal communication skills.
  • Attention to detail is essential.
  • Proficient in Microsoft Office Suite Products.
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Opportunity

The successful candidate will be responsible for processing and mailing documents including new business, renewals, and requests for proposals, quote proposals, reports, endorsements, and premium breakdowns while maintaining a high level of accuracy within department service standards. Other tasks include backup reception, mailroom support, and administrative duties that support team workflow.

What you bring to the table
  • High School Diploma or equivalent experience is required.
  • Minimum 2 years’ working experience preferred.
  • Excellent organizational skills, including time management and the ability to manage workflow efficiently.
  • Ability to work independently and in a team environment.
  • Strong analytical skills.
  • Excellent written and verbal communication skills.
  • Attention to detail is essential.
  • Proficient in Microsoft Office Suite Products.
Apply Now Arrow pointing right