Careers
We're entering into an exciting time here at Intact Public Entities. If you're ready to make a difference, we want to hear from you!
We are proud of our past, and excited about the future!
Since the opening of our doors in 1927, Intact Public Entities has established itself as a leader in providing specialized insurance programs including risk management and claims services across Canada. We have proven industry knowledge gained through over nine decades of partnering with insurance companies and independent brokers, giving us the ability to effectively manage the necessary risk and advisory and claims services for both standard and complex issues.
Our Purpose, Our Promise
Our people are our biggest strength. They are at the heart of what we do best: helping people, businesses and society prosper in good times, and be resilient in bad times.
Inspiring Teams
Our team members help bring our purpose to life by living our values, doing their best work, being open to change and investing in themselves.
Financial Rewards
Here, it’s people who make the difference. And one of those people could be you. In return, we’ll offer you support, opportunities, performance-led financial rewards and a flexible workplace where you can: shape the future, win as a team, and grow with us.
What we offer
At Intact Public Entities, we believe our employees make the difference. That's why we provide a professional, motivating, team environment where contributions are valued. This belief, supported by an entrepreneurial culture, has helped build a company with a strong history and an exciting future.
- A professional and motivating team environment where contributions are valued.
- An entrepreneurial culture that has helped build a company with a strong history and exciting future.
- We offer great benefits, professional development support and competitive pay with incentives.
- Other great perks including, a recognition program, recognition of service milestones, work-life balance and much more!
Why choose Intact Public Entities
Our strength comes from our team. People dedicated to building relationships that last. If you’re energetic, client focused, and looking to bring your skills to one of the most trusted names in the Canadian insurance industry, we’d like to hear from you.
Our value of Respect is founded on seeing diversity as a strength, being inclusive and fostering collaboration. We value diversity and strive to create an inclusive workplace where all individuals feel valued, respected and heard.
Join Intact Public Entities
We're adapting in response to COVID-19 and will follow a virtual recruitment approach. All interactions will be via email, phone or video to ensure the safety of our employees and candidates. We want to make sure that we continue to offer a great candidate experience virtually.
We are an Equal Opportunity Employer. Employee candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed (religion), sex, sexual orientation, handicaps (physical or mental), age, marital status, family status, or the receipt of public assistance or record of offences.
If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.
Opportunity
The successful candidate will be responsible for Municipal and Public Administration sales and service within Hamilton /GTA Regions.
- They will serve a defined territory of various complex risks including Municipal, CAS (Children's Aid Society), and Not for Profit accounts.
- This individual will plan sales and business development activities with clients, prospects, insurance brokers, and other industry professionals.
- This position requires a motivated individual who works well on their own as well as in a team environment. You will be responsible to manage a portfolio that includes a variety of industry-specific policies, claims, and risk management challenges.
- They will attend and actively participate in industry meetings, seminars, and conferences.
- Willingness and the ability to travel are essential in this position.
- This position requires principal residence to be in the Hamilton/GTA area with the ability to work from a home office.
What you bring to the table
- Minimum 3- 5 years related experience required.
- RIBO license or ability to obtain.
- CIP designation (or working towards designation) would be an asset.
- Canadian Risk Management (CRM) designation.
- Excellent communication skills, both oral and written.
- Excellent presentation skills.
- Strong analytical and judgment skills required.
- Highly organized to manage workflow efficiently.
- Previous experience with Municipalities and Non - Profit classes of business would be an asset.
Opportunity
- The successful candidate will be responsible for analyzing business processes, design or modify procedures to improve efficiency and quality to obtain the desired results.
- Work with stakeholders to understand the Product vision, consider stakeholders' interests with the ability to re-prioritize the product backlog, demonstrating an excellent level of domain knowledge.
- Analyze the needs of the company and users, document the business requirements to serve as the basis for systems specifications.
- Rely on personal understanding of business processes and applicable systems, as well as industry knowledge.
- Act as a liaison between the user community and various IT departments according to the identified steps in the Frank Cowan Company SDLC (System Development Life Cycle).
- Assist the team to estimate and plan efforts required to deliver large and complex projects.
- Ability to write, review and recommend changes on documents within the business processes, system documentation, and procedures to facilitate users' training and integration of new processes and technologies within current operations.
- Must observe a high level of critical and logical thinking, analysis, and reasoning to identify underlying principles, reasons, or facts.
- Ability to communicate complex technical information to various parties including non-technical members of the organization.
What you bring to the table
- Post-secondary education in Computer Science or related field.
- Strong understanding of Insurance systems interactions and functionalities.
- Experience with Agile Framework.
- Proven ability to work in a fast-paced, results-oriented environment.
- High level of self-motivation.
- Strong decision-making abilities.
- Excellent organizational skills with attention to detail.
- Ability to perform effectively, with minimal supervision.
- Highly motivated with excellent verbal and written communication skills.
- Attention to detail is essential.
- Strong analytical and problem-solving skills.
Opportunity
This job is responsible for contributing to the Marketing and Communications team’s success through editorial efforts, special projects and operational/administrative support.
What you bring to the table
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Writes, edits and publishes various materials including the Centre of Excellence, two corporate newsletters, email bulletins, news releases, marketing collateral, website and intranet content as directed.
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Proactively drafts content and posts to internal and external corporate social media accounts, Twitter, Facebook, LinkedIn. Conducts social listening; responds to feedback and involves necessary internal parties.
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Provides various marketing and communications support to business and service clients, as directed in support of yearly marketing plans.
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Ensures timely execution of tactics.
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Proactively manages content and analytics on intranet, producer portal and business unit websites. Runs monthly analytics reports to track usage of various websites and identifies trends or opportunities.
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Assists with distribution of promotional items and corporate sports tickets.
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Proofreads variety of internal and client facing communications to ensure messaging and brand consistency.
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Supports the distribution and promotion of news releases—targeted and those distributed over the wire. Writes supporting communication for employee intranet websites and social media accounts. Calls targeted publications to generate interest in the news story and monitors story pick-ups. Manages media clips summary to be included in the Marketing Portfolio (semi-annual).
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Provides backup for internet/intranet posting, emergency communications (after hours and weekends as emergencies arise).
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Provides operational and administrative support where necessary.
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Continually participates in special projects/tasks associated with communications plans developed by the team for their various internal clients.
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Demonstrated proficiency with computer software including current Windows Operating systems, Microsoft Office, Microsoft Outlook, PowerPoint and other applicable applications and programs.
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Familiarity with online publishing protocols including content-management publishing products is essential.
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Expert user of social media and interested in new media tools and practices.
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Must have excellent customer service and written and oral communications skills and be a proven self-starter with demonstrated creative instincts.
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Ability to comfortably interact to staff at all levels of the organization.
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Bachelor’s Degree required with a major in English, Journalism, Communications or Marketing or 3-5 years of hands-on job experience.
Opportunity
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Support and backup for checking of premium batches.
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Processing of renewals and policy change endorsements.
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Assistance with the move such as scanning of old records.
What you bring to the table
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Attention to detail.
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Math skills and accuracy.
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Excel, Word, and Outlook knowledge.
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Ability to prioritize.
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Excellent communication skills.
Opportunity
- Responsible for working on renewals, prioritizing, analyzing, and underwriting more complex endorsement activity in accordance with their authority levels.
- Responsible for the processing and decision-making on endorsements, reviewing inspections, and mentoring junior staff where applicable.
- Act as a resource, providing feedback and recommendations to improve processes and results.
- Opportunity to build relationships with our broker partners and act as an advocate for Intact Public Entities within the insurance market.
What you bring to the table
- Minimum 2-3 years related experience preferred.
- Post-secondary education or equivalent experience.
- CIP or working towards would be an asset.
- Strong communication skills, both oral and written.
- Analytical and judgment skills required.
- Attention to detail is essential.
- Highly organized to manage workflow efficiently.
- Team player who is focused on being customer-driven.
Opportunity
- Responsible for working on renewals, prioritizing, analyzing, and underwriting more complex endorsement activity in accordance with their authority levels.
- Responsible for the processing and decision-making on endorsements, reviewing inspections, and mentoring junior staff where applicable.
- Act as a resource, providing feedback and recommendations to improve processes and results.
- Opportunity to build relationships with our broker partners and act as an advocate for Intact Public Entities within the insurance market.
What you bring to the table
- Minimum 2-3 years related experience preferred.
- Post-secondary education or equivalent experience.
- CIP or working towards would be an asset.
- Strong communication skills, both oral and written.
- Analytical and judgment skills required.
- Attention to detail is essential.
- Highly organized to manage workflow efficiently.
- Team player who is focused on being customer-driven.
Opportunity
We are looking for a motivated individual to lead a commercial underwriting team with the objective of ensuring exceptional customer service, superior technical underwriting, operational excellence, profitability, and growth.
This individual would be responsible for engaging, coaching, and mentoring the team as well as participating in special projects.
What you bring to the table
- CIP/FCIP designation or College/University degree.
- 7-10 years Multi-Line Commercial Lines underwriting experience including management experience.
- Natural leadership skills and including the ability to manage, engage and motivate staff.
- Logical thinker with strong analytical capabilities.
- Strong mentoring and coaching skills.
- Demonstrated ability to perform well in a busy environment and remain calm under pressure.
- Excellent technical underwriting knowledge.
- Excellent communication skills, both oral and written.
- Highly organized including the ability to manage workflow efficiently.
- Proficiency with MS Office Suite of products.
- Experience underwriting large property would be an asset.
Opportunity
- Responsible for working on commercial auto-renewals, prioritizing, analyzing, and underwriting new business submissions in accordance with their authority levels.
- Responsible for the processing and decision-making on endorsements and mentoring junior staff where applicable.
- Act as a resource, providing feedback and recommendations to improve processes and results.
- Have an opportunity to build relationships with our broker partners and act as an advocate for Frank Cowan Company within the insurance market.
What you bring to the table
- Minimum 2-3 years related experience preferred.
- Post-secondary education or equivalent experience.
- CIP or working towards.
- Strong communication skills, both oral and written.
- Analytical and judgment skills required.
- Attention to detail is essential.
- Highly organized to manage workflow efficiently.
- Team player who is focused on being customer-driven.
Opportunity
The successful candidate will be responsible for working on program renewals, prioritizing, analyzing and underwriting new business submissions in accordance with their authority levels. The successful candidate will be responsible for the processing and decision making on endorsements, reviewing inspections and mentoring junior staff where applicable. The incumbent will act as a resource, providing feedback and recommendations to improve processes and results. The incumbent would have an opportunity to build relationships with our broker partners and act as an advocate for Frank Cowan Company within the insurance market.
What you bring to the table
Minimum 2-3 years related experience preferred.
Post-secondary education or equivalent experience.
CIP or working towards would be an asset.
Strong communication skills, both oral and written.
Analytical and judgment skills required.
Attention to detail is essential.
Highly organized to manage workflow efficiently.
Team player who is focused on being customer driven.
Opportunity
- Responsible for working on program renewals, prioritizing, analyzing, and underwriting new business submissions in accordance with their authority levels.
- Responsible for the processing and decision-making on endorsements, reviewing inspections, and mentoring junior staff where applicable.
- Act as a resource, providing feedback and recommendations to improve processes and results.
- Have an opportunity to build relationships with our broker partners and act as an advocate for Intact Public Entities within the insurance market.
What you bring to the table
- Minimum 2-3 years related experience preferred.
- Post-secondary education or equivalent experience.
- CIP or working towards would be an asset.
- Strong communication skills, both oral and written.
- Analytical and judgment skills required.
- Attention to detail is essentia.l
- Highly organized to manage workflow efficiently.
- Team player who is focused on being customer-driven.
Opportunity
- Responsible for working on program renewals, prioritizing, analyzing, and underwriting new business submissions in accordance with their authority levels.
- Responsible for the processing and decision-making on endorsements, reviewing inspections, and mentoring junior staff where applicable.
- Act as a resource, providing feedback and recommendations to improve processes and results.
- Have an opportunity to build relationships with our broker partners and act as an advocate for Intact Public Entities within the insurance market.
What you bring to the table
- Minimum 2-3 years related experience preferred.
- Post-secondary education or equivalent experience.
- CIP or working towards would be an asset.
- Strong communication skills, both oral and written.
- Analytical and judgment skills required.
- Attention to detail is essentia.l
- Highly organized to manage workflow efficiently.
- Team player who is focused on being customer-driven.
Opportunity
- Order Motor Vehicle Reports.
- Prepare notepads for underwriters.
- Underwrite endorsements.
- Type vehicle schedules.
- Issue certificates.
- Prepare letters of experience.
- Assist with typing policy documents.
- Update iSeries to start the renewal process.
What you bring to the table
- Working toward Chartered Insurance Professional CIP designation.
- One-year work experience in insurance and college/university education or equivalent combination of work experience and education.
- Proficiency with Microsoft Office Programs (Word, Excel, Outlook).
- Highly organized to manage workload.
- Ability to work and interact in a team environment.
- Strong verbal and written communication skills.
- Detail-oriented and able to manage multiple demands.
Opportunity
- Order Motor Vehicle Reports.
- Prepare notepads for underwriters.
- Underwrite endorsements.
- Type vehicle schedules.
- Issue certificates.
- Prepare letters of experience.
- Assist with typing policy documents.
- Update iSeries to start the renewal process.
What you bring to the table
- Working toward Chartered Insurance Professional CIP designation.
- One-year work experience in insurance and college/university education or equivalent combination of work experience and education.
- Proficiency with Microsoft Office Programs (Word, Excel, Outlook).
- Highly organized to manage workload.
- Ability to work and interact in a team environment.
- Strong verbal and written communication skills.
- Detail-oriented and able to manage multiple demands.
Opportunity
- Responsible for assisting Intermediate and Senior Underwriters in rating, issuing, and determining terms and conditions of coverage.
- Preparing certificates of insurance, review and/or processing of renewals, endorsements, and cancellations within assigned authority limit
- Providing back-up to the Support Service department for various administrative functions.
What you bring to the table
- Minimum 1-2 years related experience preferred.
- Post-secondary education or equivalent experience.
- CIP or working towards would be an asset.
- Strong communication skills, both oral and written.
- Analytical and judgment skills required .
- Attention to detail is essential.
- Proficiency in Microsoft Office Products.
- Highly organized to manage workflow efficiently.
Opportunity
- Responsible for assisting Underwriters in rating, issuing, and determining terms and conditions of coverage.
- Provide assistance in preparing certificates of insurance, entry of policy renewals, endorsements, cancellations.
- Submit information into underwriting systems.
- Deal with the daily mail, faxes, and email requests from brokers.
What you bring to the table
- Minimum 1-2 years related experience preferred.
- Post-secondary education or equivalent experience.
- CIP or working towards would be an asset.
- Strong communication skills, both oral and written.
- Analytical and judgment skills required.
- Attention to detail is essential.
- Proficiency in Microsoft Office Products.
- Highly organized to manage workflow efficiently.
Opportunity
- Responsible for assisting Underwriters in rating, issuing, and determining terms and conditions of coverage.
- Provide assistance in preparing certificates of insurance, entry of policy renewals, endorsements, cancellations.
- Submit information into underwriting systems.
- Deal with the daily mail, faxes, and email requests from brokers.
What you bring to the table
- Minimum 1-2 years related experience preferred.
- Post-secondary education or equivalent experience.
- CIP or working towards would be an asset.
- Strong communication skills, both oral and written.
- Analytical and judgment skills required.
- Attention to detail is essential.
- Proficiency in Microsoft Office Products.
- Highly organized to manage workflow efficiently.
Opportunity
The successful candidate will be responsible for processing and mailing documents including new business, renewals, and requests for proposals, quote proposals, reports, endorsements, and premium breakdowns while maintaining a high level of accuracy within department service standards. Other tasks include backup reception, mailroom support, and administrative duties that support team workflow.
What you bring to the table
- High School Diploma or equivalent experience is required.
- Minimum 2 years’ working experience preferred.
- Excellent organizational skills, including time management and the ability to manage workflow efficiently.
- Ability to work independently and in a team environment.
- Strong analytical skills.
- Excellent written and verbal communication skills.
- Attention to detail is essential.
- Proficient in Microsoft Office Suite Products.
Opportunity
The successful candidate will be responsible for processing and mailing documents including new business, renewals, and requests for proposals, quote proposals, reports, endorsements, and premium breakdowns while maintaining a high level of accuracy within department service standards. Other tasks include backup reception, mailroom support, and administrative duties that support team workflow.
What you bring to the table
- High School Diploma or equivalent experience is required.
- Minimum 2 years’ working experience preferred.
- Excellent organizational skills, including time management and the ability to manage workflow efficiently.
- Ability to work independently and in a team environment.
- Strong analytical skills.
- Excellent written and verbal communication skills.
- Attention to detail is essential.
- Proficient in Microsoft Office Suite Products.