Events
October 9, 2025
11:00 AM – 12:00 PM. ET
Featured Event
Unseen Threats: Everyday Habits That Invite Cybercriminals In
Get ready to dive into an informative session as we explore hidden cybersecurity risks embedded in everyday actions with Frank Fazio of CySat Security. From the seemingly innocuous act of charging your phone at a public station to the sophisticated manipulation of AI-generated content, this webinar will provide insight into how routine behaviors can be exploited by cybercriminals.
Frank will emphasize real-world examples, particularly relevant to municipalities and community service organizations, and offers practical strategies to fortify personal and organizational security.
With a strong focus on practical application, this webinar will equip you with the tools you need to boost security at both the individual and organizational levels.
Pending CE Accreditation for our broker partners.
Meet Frank Fazio
Frank Fazio is the founder of CySAT Security and a highly respected thought leader and educator with more than 30 years’ experience in the information technology field. He is certified in Incident Response and Advanced Forensics and his cybersecurity expertise is regularly sought out by organizations in the broader public sector. Frank has delivered numerous training sessions to municipalities and related organizations, including the Ontario Media Relations Officers Network, the Municipal Information Systems Association, the Federation of PEI Municipalities and AMO, amongst others. His practice is uniquely focused on equipping individuals with the skills and knowledge they need to protect themselves online and the critical assets of the organizations they represent.
Past Events
View Upcoming EventsSeptember 25, 2025 • 11:00 AM – 12:00 PM. ET
We’ll explore:
- The most significant proposed changes to MMS
- How these updates may affect maintenance procedures and risk management
- Practical insights to help your team plan and adapt effectively.
Meet Jaden Hodgins
Jaden Hodgins, Road Specialist, Intact Public Entities
Jaden Hodgins is a Road Specialist in the Risk Management Department at Intact Public Entities. Jaden provides municipal clients with expert guidance on municipal road maintenance and compliance with legislation, including road design, maintenance standards and safety practices. He also supports municipalities through road assessments, staff and council training and policy reviews.
Jaden is a licensed professional engineer with over ten years of experience working with municipalities in Ontario. He is a graduate of Griffith University (Civil Engineering) in Queensland, Australia and holds a Project Management Professional certificate from the Project Management Institute.
Jaden has extensive experience working with and leading teams to plan, design, construct, operate and maintain municipal infrastructure (roads, water, wastewater and stormwater) systems. In addition to his professional experience, Jaden has served as a Municipal Councillor in the Township of Lucan Biddulph.
September 19, 2025 • 10:33 AM – 11:00 AM. ET
Understanding Abuse Coverage
Learn the types of abuse and related client risk exposures.
Policy Details & Limits
Review available coverage, limits, and real claims examples.
Guiding Clients Effectively
Learn how to initiate and support an Abuse policy.
Speaker
Michael Lough, VP Distribution, Community Services, Intact Public Entities
Please contact Andrea Raspa at [email protected] to reserve your spots!
Non- Members: $10 fee
RIBO: 1 Technical Hour
September 17, 2025 • 9:00 AM – 5:00 PM. ET
September 17, 2025 • 9:00 AM – 5:00 PM. ET
September 16, 2025 • 11:00 AM – 12:00 PM. ET
September 16, 2025 • 9:00 AM – 5:00 PM. ET
MFOA's 2025 Annual Conference is Open for Registration
September 11, 2025 • 11:00 AM – 12:00 PM. ET
Get straight to what matters: how these regulatory changes will affect your municipal operations, drivers, and compliance responsibilities. From updated licensing rules and safety inspection protocols to new enforcement strategies and recordkeeping requirements, this session delivers the insights you need to stay compliant and confident on the road.
Whether you manage a small municipal fleet or oversee a larger operation, this is your opportunity to get clear, actionable guidance directly from the experts.
Meet Lisa Venier
Lisa Venier, Program Standards Manager, Ministry of Transportation
Lisa is the Program Standards Manager of the Carrier Sanctions and Investigations Office of the Commercial Safety and Compliance Branch. Her 30 years in the Ontario Public Service has seen her hold many roles within the Commercial Compliance Branch. She began as graduate from Brock University with an Honours degree in Psychology and was asked to conduct an effectiveness study on the CVOR program’s Intervention model. Since then, she has held the role of CVOR Analyst and a Senior Regulatory Compliance Administrator. In July of 2022, she began her role as the Program Standards Manager of the CVOR program. On her time off, you can find her planning multiple trips somewhere in the world or in the summertime, spending time in her garden.
Meet Kristin Scott
Kristin Scott, Senior Policy Advisor, Ministry of Transportation
Kristin is a Senior Policy Advisor in the Carrier Sanctions and Investigations Office of the Commercial Safety and Compliance Branch. She holds a master’s degree in political science and began her career with the Ministry of Transportation in 2009, working in oversize/overweight permits, carrier safety policy and as a CVOR Analyst. Kristin is experienced in office administration, government processes, policy making and regulatory compliance. Outside of work you can find Kristin chasing after her kids or spending time in her trailer.
Meet Sud Malhotra
Sud Malhotra, Fleet Solutions Specialist, Intact Public Entities
With over seven years’ experience in the transportation industry, Sud has held various roles including Safety & Compliance Manager, and Fleet Manager. Sud began his career in the insurance industry in 2021 with Intact Insurance before transitioning to IPE a year later. As part of the Risk Management Department, Sud ensures IPE’s Municipal & Public Administration and Community Service Organization clients remain proactive and compliant with regional and provincial guidelines as they pertain to fleet and road safety. To advance his industry knowledge and expertise, Sud has received instructor training from the Ontario Safety League and holds a Commercial Driver’s License. He also completed his CRM Certificate from the University of Toronto. As an active promoter of road safety, Sud participates as a member of various industry related organizations including PMTC and the Fleet Safety Council.
September 11, 2025 • 10:30 AM – 11:30 AM. ET
Your clients' insurance policy should do more – we’ve committed over nine decades to providing specialized insurance programs that are tailored to meet the complex needs of community services organizations. This webinar will review IPE's insurance programs and value-added services to complement your clients' unique coverage needs.
What will be covered?
- Business we write
- Available coverage, limits and exclusions
- New and unique coverage features
- How to submit new business and endorsements
- Where to locate IPE resources
- Real life claims examples to better understand the coverage for your clients.
Instructor/Facilitator | Michael Lough, FCIP, CRM, Vice President, Community Services for Intact
With over 30 years of experience in the insurance industry, Michael has progressed throughout his career into his current role as Vice President. Michael’s focus is to develop relationships with specialized brokers across Canada and create new opportunities with specialty organizations and targeted associations focusing on people helping people. Michael and his team of experts specialize in creating new and unique solutions for brokers and clients by providing the best risk solutions available. This enables Intact Public Entities to continue to be an innovator and a pioneer in the insurance industry. Michael is a University of Toronto graduate and has obtained his FCIP and CRM designations. Michael is a licensed broker in every Canadian province except Quebec and sits on the board for the Hospice of Waterloo Region as the Secretary.
September 10, 2025 • 8:30 AM – 4:30 PM. ET