Events
November 20, 2025
11:00 AM – 12:00 PM. ET
Featured Event
Transferring Risk Intentionally Series
Risk transfer is one of the most important components of an effective risk management strategy. Contractual risk transfer is so important that IPE has created this webinar series to highlight how best to effectively transfer risk using contracts and agreements. In each session, we will tackle the unique challenges of partnering with non-profits, contractors, or other municipalities and pinpoint the necessary steps to do it right.
Boundary Road Agreements
When municipalities share a boundary, responsibility for the roads that run along or across it can quickly become unclear without a formal agreement. A well-structured boundary road agreement is not just a tool for operational clarity—it’s a critical risk management instrument. In this next session of the Transferring Risk Intentionally Series, we’ll focus on how municipalities can use boundary road agreements to define obligations, allocate risk, and avoid costly disputes.
IPE's Jaden Hodgins and Tracy Eso will guide you through the key considerations of these inter-municipal agreements, including:
- Defining maintenance, repair, and capital responsibilities.
- Assigning liability in the event of a claim.
- The role of indemnification and insurance clauses.
- Coordinating with minimum maintenance standards.
- The risks of informal or outdated arrangements.
Using real-world examples and claim scenarios, this session will help you understand how to draft and maintain boundary road agreements that hold up under legal scrutiny and align with day-to-day operational needs. Whether you're drafting a new agreement or reviewing an existing one, this session is a must if you're responsible for managing shared infrastructure or reducing your municipality’s liability.
Event Details:
Date: Thursday, November 20th
Time: 11:00 a.m. - 12:00 p.m. ET
Register Now
Catch-up on past sessions:
Lease Agreements
Lease and rental agreements are as varied as the properties they govern: from large warehouses to open fields, to skate-sharpening booths at a rec facility. Effectively transferring risk to the tenant of the space, or in some cases, the landlord, is a foundational responsibility that must be factored into any rental agreement. In this latest session in the Transferring Risk Intentionally series, Tracy Eso will address the importance of:
- Hold-harmless and indemnity language
- Liability for leasehold improvements
- Tenant’s legal liability
- The persistent hazard of handshake agreements
- Waivers of subrogation
Successful Special Events
In the first webinar of the “Transferring Risk Intentionally” series we look at the challenges that municipalities face when organizing special events. From pop-up markets, to parades, though they enliven and bolster community spirit, they can also create unique hazards and unexpected risks that a municipality must address. Oftentimes, dealing with non-profit organizers or community groups adds complexity to the planning of these celebrations. In this 60-minute session, we will review the importance of formalized procedures and agreements with Tracy Eso, from the Risk Management Department of IPE. The session will discuss:
- When to retain responsibility or transfer it over to an organizer and how to do it properly.
- Essential components of the agreement: why a handshake will not do!
- What Additional Insured status means to the municipality and to the organizer.
- Why incident reports still matter.
Securing Safe Roads and Trails
In the second webinar of the “Transferring Risk Intentionally” series we discuss how roads and trailways are one of the most significant areas of responsibility for a municipality. Understanding ways those exposures can be effectively mitigated by the use of contracts as well as partnerships will be the topic of this informative session with IPE’s own Brian Anderson, Roads Specialist and Tracy Eso, Risk Assessment and Solutions Specialist. In this 60-minute session Tracy and Brian will discuss:
- Partnerships with neighbouring communities, non-profit organizations, or private property owners to ensure that risk exposures on trails are properly managed.
- Managing responsibilities with third-party contractors who build or provide maintenance services on municipal roadways.
- Encroachments and easements – managing the interplay between public responsibilities and private property.
- Optimal procedures for assuming new roads and infrastructure.
Shared Services and Mutual Agreements
Municipalities across our country share services with neighbouring communities and upper-tier municipalities in order to function effectively and within budget. The agreements between parties are often dated and not properly documented. In this next session of our Transferring Risk Intentionally series, Tracy Eso will address the pitfalls of these sometimes historical agreements which are used for:
- Shared emergency services
- Building code inspections
- Maintenance services
- Historical arrangements that become “grand-fathered”
We will discuss the important considerations when arranging shared services and discuss claims studies to review the way these agreements perform in a claims scenario.
View the recording here.
Meet Tracy Eso
Tracy Eso, Risk Assessment and Solutions Specialist, Intact Public Entities
With over 20 years’ experience in the insurance industry, Tracy has created risk management and claims solutions for a myriad of clients and continues to champion the belief that the best risk management practices can be determined by closely examining past claims experiences. Tracy is passionate about delivering unique customer service solutions within the risk management and risk transfer space. Tracy is an instructor for the Insurance Institute of Canada teaching future insurance professionals in the industry. She has spoken at several conferences on topics ranging from Insurance Fraud to Liability Claims.
Past Events
View Upcoming EventsSeptember 17, 2025 • 9:00 AM – 5:00 PM. ET
September 16, 2025 • 11:00 AM – 12:00 PM. ET
September 16, 2025 • 9:00 AM – 5:00 PM. ET
MFOA's 2025 Annual Conference is Open for Registration
September 11, 2025 • 11:00 AM – 12:00 PM. ET
Get straight to what matters: how these regulatory changes will affect your municipal operations, drivers, and compliance responsibilities. From updated licensing rules and safety inspection protocols to new enforcement strategies and recordkeeping requirements, this session delivers the insights you need to stay compliant and confident on the road.
Whether you manage a small municipal fleet or oversee a larger operation, this is your opportunity to get clear, actionable guidance directly from the experts.
Meet Lisa Venier
Lisa Venier, Program Standards Manager, Ministry of Transportation
Lisa is the Program Standards Manager of the Carrier Sanctions and Investigations Office of the Commercial Safety and Compliance Branch. Her 30 years in the Ontario Public Service has seen her hold many roles within the Commercial Compliance Branch. She began as graduate from Brock University with an Honours degree in Psychology and was asked to conduct an effectiveness study on the CVOR program’s Intervention model. Since then, she has held the role of CVOR Analyst and a Senior Regulatory Compliance Administrator. In July of 2022, she began her role as the Program Standards Manager of the CVOR program. On her time off, you can find her planning multiple trips somewhere in the world or in the summertime, spending time in her garden.
Meet Kristin Scott
Kristin Scott, Senior Policy Advisor, Ministry of Transportation
Kristin is a Senior Policy Advisor in the Carrier Sanctions and Investigations Office of the Commercial Safety and Compliance Branch. She holds a master’s degree in political science and began her career with the Ministry of Transportation in 2009, working in oversize/overweight permits, carrier safety policy and as a CVOR Analyst. Kristin is experienced in office administration, government processes, policy making and regulatory compliance. Outside of work you can find Kristin chasing after her kids or spending time in her trailer.
Meet Sud Malhotra
Sud Malhotra, Fleet Solutions Specialist, Intact Public Entities
With over seven years’ experience in the transportation industry, Sud has held various roles including Safety & Compliance Manager, and Fleet Manager. Sud began his career in the insurance industry in 2021 with Intact Insurance before transitioning to IPE a year later. As part of the Risk Management Department, Sud ensures IPE’s Municipal & Public Administration and Community Service Organization clients remain proactive and compliant with regional and provincial guidelines as they pertain to fleet and road safety. To advance his industry knowledge and expertise, Sud has received instructor training from the Ontario Safety League and holds a Commercial Driver’s License. He also completed his CRM Certificate from the University of Toronto. As an active promoter of road safety, Sud participates as a member of various industry related organizations including PMTC and the Fleet Safety Council.
September 11, 2025 • 10:30 AM – 11:30 AM. ET
Your clients' insurance policy should do more – we’ve committed over nine decades to providing specialized insurance programs that are tailored to meet the complex needs of community services organizations. This webinar will review IPE's insurance programs and value-added services to complement your clients' unique coverage needs.
What will be covered?
- Business we write
- Available coverage, limits and exclusions
- New and unique coverage features
- How to submit new business and endorsements
- Where to locate IPE resources
- Real life claims examples to better understand the coverage for your clients.
Instructor/Facilitator | Michael Lough, FCIP, CRM, Vice President, Community Services for Intact
With over 30 years of experience in the insurance industry, Michael has progressed throughout his career into his current role as Vice President. Michael’s focus is to develop relationships with specialized brokers across Canada and create new opportunities with specialty organizations and targeted associations focusing on people helping people. Michael and his team of experts specialize in creating new and unique solutions for brokers and clients by providing the best risk solutions available. This enables Intact Public Entities to continue to be an innovator and a pioneer in the insurance industry. Michael is a University of Toronto graduate and has obtained his FCIP and CRM designations. Michael is a licensed broker in every Canadian province except Quebec and sits on the board for the Hospice of Waterloo Region as the Secretary.
September 10, 2025 • 8:30 AM – 4:30 PM. ET
September 8, 2025 • 1:00 PM – 2:00 PM. ET
Understanding Abuse Coverage
Learn the types of abuse and related client risk exposures.
Policy Details & Limits
Review available coverage, limits, and real claims examples.
Guiding Clients Effectively
Learn how to initiate and support an Abuse policy.
Speaker
Michael Lough, VP Distribution, Community Services, Intact Public Entities
Please contact Andrea Raspa at [email protected] to reserve your spots!
Non- Members: $10 fee
RIBO: 1 Technical Hour