Events
November 17, 2026
11:00 AM – 12:00 PM. ET
Featured Event
The Hidden Costs of Generosity: Potential Issues with Accepting Private "Gifts"
- Equipment that doesn’t meet current standards
- Public artwork that becomes unsafe or inappropriate
- Donated real estate with hidden hazards
We will discuss how elected officials can best respond when well-meaning donors wish to enrich the community with their donations and how creating a process for properly accepting gifts can protect the municipality from future liability and avoid costly removal or disposal of unwanted “gifts.”
Speaker Information
Tracy Eso
Tracy Eso is a Risk Assessment & Solutions Specialist with Intact Public Entities, recognized for her wide-ranging expertise in risk management, including climate resilience, nature-based solutions (NbS), contractual risk transfer, and emergency preparedness.
Tracy supports both municipalities and community service organizations by researching emerging risks, developing best-practice solutions, and delivering tailored presentations to councils, staff, and boards. She is known for her ability to dive deeply into client issues, providing practical advice with an enthusiasm that is only outmatched by her knowledge.
Her expertise spans climate adaptation, contractual risk transfer, coastal erosion, wildfire risk, and recreation facility safety. She has contributed to provincial and regional working groups, including the Great Lakes Coastal Resilience Group, the Insurance Sector Advisory Group on Nature-based Solutions, and the Ontario Recreation Facilities Association (ORFA) Research & Development Committee.
Tracy is also a frequent speaker at conferences across Canada, including the national CRIMS conference, SPIAO, and numerous municipal forums. She keeps closely connected to clients and industry partners, maintaining strong relationships that allow her to stay ahead of the issues that municipalities and community service organizations are facing.
Committed to lifelong learning, Tracy recently completed a micro-credential at Royal Roads University and actively pursues professional development opportunities, passing those insights on to clients. She holds the CIP, CRM, and ACI designations. In addition to her technical expertise, Tracy is widely regarded as a mentor and leader, helping to strengthen both the Risk Management team and the clients she serves.
Past Events
View Upcoming EventsApril 14, 2026 • 11:00 AM – 12:00 PM. ET
Tracy Eso will interview Jaden Hodgins, our resident Road Specialist, to explore the risks and liabilities that can arise when municipalities perform work on roads that have not yet been formally assumed. This discussion will help Councillors and municipal decision-makers better understand why the process of acquiring and assuming roads is so rigorous, and how well-intentioned actions can sometimes expose the municipality to unnecessary risk – proving once again that, in municipal governance, no good deed goes unpunished.
April 7, 2026 • 8:30 AM – 4:30 PM. ET
This year’s conference blends a modern, highly visual experience with a subtle retro–inspired action aesthetic. A perfect way to honour our diamond anniversary while looking ahead to the future of the insurance industry.
March 31, 2026 • 11:00 AM – 12:30 PM. ET
Tracy Eso will be joined by Marianne Brown, of Orr Brown Consulting Engineers Ltd to discuss:
• What is behind these upward trends? Why are the claims occurring, and why are they so costly? What are the impacts of some of the precedent-setting court decisions on the way a building department operates on a day-to-day basis.
• Where are the largest exposures? Why can grading be difficult?
• What can be done about open permits? Can AI help?
• How will climate change impact the trend? Why?
• What can happen when a Stop-Work Order is issued, or other enforcement techniques?
• What is the best way to create a defence against these actions?
March 26, 2026 • 12:00 PM – 4:30 PM. ET
The Hastings County Insurance Brokers Association Annual Golf Tournament will include a 18 hole golf tournament, with a dinner and prizes to follow.
Lunch and Registration will start at 12:00pm, followed by a 1:00pm shotgun start for the golf portion of the event.
March 26, 2026 • 11:00 AM – 12:00 PM. ET
The session will examine why proactive monitoring and goal-setting are essential for fleet safety and how telematics plays a critical role by providing real-time insight into driver behaviour and safety trends. Attendees will learn how telematics data can be transformed into actionable strategies that improve accountability, reduce risk, and drive continuous improvement across municipal fleet operations.
March 26, 2026 • 8:30 AM – 4:30 PM. ET
March 24, 2026 • 1:00 PM – 2:00 PM. ET
March 18, 2026 • 8:30 AM – 4:30 PM. ET
March 10, 2026 • 11:00 AM – 12:00 PM. ET
Join Tracy Eso and Amanda McBride of McBride & Shields, to discuss claims and case studies that share best employment practices and help you prevent costly claims from occurring.