Events

MAPping Your Liquor Host Liability

Municipalities routinely manage risks tied to road maintenance or slip-and-fall incidents, but alcohol service presents a different, and often overlooked, liability exposure. 

Whether it’s a beer garden, a wine tasting event, or serving alcohol in a municipally owned facility, the risks are real and potentially costly. This session will explore the hidden liability challenges municipalities face when alcohol is involved, and how to manage those risks effectively.  

Tracy Eso is joined by Cynthia Aoki, Partner, Clyde & Co. Canada LLP, to share insights on: 

• The importance of a Municipal Alcohol Policy and how that policy affects community partnerships. 
• Cases and legislation across the country that impact liquor host liability.  
• Areas where liability exposures are often missed and require attention. 
• How contractual risk transfer factors into alcohol service in municipal and community activities. 

Meet Tracy Eso

Tracy Eso, Risk Assessment and Solutions Manager, Intact Public Entities 
With over 20 years’ experience in the insurance industry, Tracy has created risk management and claims solutions for a myriad of clients and continues to champion the belief that the best risk management practices can be determined by closely examining past claims experiences. Tracy is passionate about delivering unique customer service solutions within the risk management and risk transfer space. Tracy is an instructor for the Insurance Institute of Canada teaching future insurance professionals in the industry. She has spoken at several conferences on topics ranging from Insurance Fraud to Liability Claims.

Meet Cynthia Aoki

Cynthia Aoki has over 15 years of experience handling complex commercial litigation claims, including personal injury claims involving commercial hosts, school boards, and municipalities.  Cynthia represents domestic and international clients across Canada and the United States. She has appeared before all levels of court in Alberta and Ontario. 

Click here to catch-up on past sessions.

Get ready to dive into an informative session as we explore hidden cybersecurity risks embedded in everyday actions with Frank Fazio of CySat Security. From the seemingly innocuous act of charging your phone at a public station to the sophisticated manipulation of AI-generated content, this webinar will provide insight into how routine behaviors can be exploited by cybercriminals.  

Frank will emphasize real-world examples, particularly relevant to municipalities and community service organizations, and offers practical strategies to fortify personal and organizational security. 

With a strong focus on practical application, this webinar will equip you with the tools you need to boost security at both the individual and organizational levels.  

Pending CE Accreditation for our broker partners. 
 

Meet Frank Fazio

Frank Fazio is the founder of CySAT Security and a highly respected thought leader and educator with more than 30 years’ experience in the information technology field. He is certified in Incident Response and Advanced Forensics and his cybersecurity expertise is regularly sought out by organizations in the broader public sector. Frank has delivered numerous training sessions to municipalities and related organizations, including the Ontario Media Relations Officers Network, the Municipal Information Systems Association, the Federation of PEI Municipalities and AMO, amongst others. His practice is uniquely focused on equipping individuals with the skills and knowledge they need to protect themselves online and the critical assets of the organizations they represent.

• The most significant proposed changes to MMS
• How these updates may affect maintenance procedures and risk management
• Practical insights to help your team plan and adapt effectively. 

Meet Jaden Hodgins

Jaden Hodgins, Road Specialist, Intact Public Entities
Jaden Hodgins is a Road Specialist in the Risk Management Department at Intact Public Entities. Jaden provides municipal clients with expert guidance on municipal road maintenance and compliance with legislation, including road design, maintenance standards and safety practices. He also supports municipalities through road assessments, staff and council training and policy reviews. 

Jaden is a licensed professional engineer with over ten years of experience working with municipalities in Ontario. He is a graduate of Griffith University (Civil Engineering) in Queensland, Australia and holds a Project Management Professional certificate from the Project Management Institute. 

Jaden has extensive experience working with and leading teams to plan, design, construct, operate and maintain municipal infrastructure (roads, water, wastewater and stormwater) systems. In addition to his professional experience, Jaden has served as a Municipal Councillor in the Township of Lucan Biddulph. 

Understanding Abuse Coverage
Learn the types of abuse and related client risk exposures.

Policy Details & Limits
Review available coverage, limits, and real claims examples.

Guiding Clients Effectively
Learn how to initiate and support an Abuse policy.

Speaker

Michael Lough, VP Distribution, Community Services, Intact Public Entities

Please contact Andrea Raspa at [email protected] to reserve your spots!
Non- Members: $10 fee
RIBO: 1 Technical Hour

MFOA's 2025 Annual Conference is Open for Registration