Office Closure: Intact Public Entities will be observing Good Friday, Friday, March 28th. Regular business hours will resume Monday, April 1st. If you need to report a claim, click here.
Skip to content
Claim Case Studies & Legislation: Kidanemariam v. Toronto City

A pedestrian was walking down a busy sidewalk when she tripped on a discontinuity. She sued the City claiming...

View Article download resource arrow
Claim Case Study A Patch of Black Ice

February 8th started out as a typical Tuesday morning for the plaintiff. She woke up her 8 year old daughter,...

View Article download resource arrow
Encroachments in the Area Adjacent to a Sidewalk

In May of 2018, Ontario Regulations 239/02 Minimum Maintenance Standards for Municipal Highways (MMS) was amen...

View Article download resource arrow
Sidewalk Inspection Procedures

According to sections 16.1(1) and 16.2(1) of Ontario Regulation 239/02 Minimum Maintenance Standards for Munic...

View Article download resource arrow
Winter Sidewalk Maintenance

A municipality has a duty to keep their sidewalks in reasonably safe conditions for pedestrians who are using...

View Article download resource arrow