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Centre of Excellence

Risk Management Considerations for Managing Transitional and Emergency Housing

Providing shelter for vulnerable individuals comes with important responsibilities. As municipalities and serv...

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Risk Management Considerations for Potholes

Municipalities often receive claims related to potholes. These claims can be relatively minor when the damage...

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Risk Management Considerations for Employee-Owned Vehicles Used for Business

Many organizations often allow employees to use personal (non-owned) vehicles for business without recognizing...

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Policies & Procedures: Creating Artificial Intelligence (AI) Use Policy for Municipal & Public Administration

The purpose of the policy is: a. Provide clear guidelines for the responsible use of artificial intelligence (...

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Policies & Procedures: Creating Artificial Intelligence (AI) Use Policy for Community Service Organizations

The purpose of the policy is: a. Provide clear guidelines for the responsible use of artificial intelligence (...

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Risk Management Considerations for Artificial Intelligence (AI) Implementation

Employee are facing increasing demands for services while working with limited resources. Seeking innovative s...

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Claim Case Study: Bello v. City of Hamilton, 2024 ONSC 5457 Untravelled Portions of a Highway

In August 2019, the Plaintiff was cycling on a grassy off-road path in Hamilton, Ontario when he rode into a c...

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Claim Case Study: Fowler v. Family and Children’s Services of the Waterloo Region, 2024 ONCA 41

The Appellant (“Fowler”) was a foster parent who had a child placed in their care by the Family an...

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Reciprocal Insurance

Reciprocal insurance offers insurance coverage for insured members that are pooled together as similar, homoge...

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